Dental Front Desk Receptionist

Patient Coordinator / Front Desk

Quentin Smile Dental Brooklyn, NY 11229

Job Type: Part/Full-time

About Us: Family-owned dental practice in Brooklyn serving our community for over 25 years. We pride ourselves on providing exceptional patient care in a warm, welcoming environment equipped with the latest dental technology.

Position Overview: We are looking for a friendly, organized, and detail-oriented Patient Coordinator to join our front desk team. You will be the first point of contact for our patients and play a key role in ensuring a smooth, positive experience from the moment they call or walk through our doors.

Responsibilities:

• Answer phones, greet patients, and provide excellent customer service
• Schedule and confirm appointments
• Verify dental insurance eligibility and benefits
• Review and process EOBs (Explanation of Benefits)
• Collect patient payments and manage accounts
• Enter and maintain accurate patient records in Practice Works (EMR/PMS)
• Coordinate treatment plans and follow up with patients
• Handle patient inquiries and concerns with professionalism
• Maintain a clean, organized front desk area
• Support the clinical team with administrative tasks as needed

Qualifications:

• Previous dental front desk or patient coordinator experience preferred
• Familiarity with dental insurance verification and EOBs
• Experience with Practice Works or similar dental software a plus
• Strong communication and interpersonal skills
• Ability to multitask in a fast-paced environment
• Professional, friendly, and reliable
• English and Russian are a plus

What We Offer:

• Competitive pay based on experience
• Friendly, supportive team environment
• Modern office with up-to-date technology
• Opportunity for growth within the practice

Schedule: Tuesday – Friday: 10:00 AM – 6:00 PM Saturday: 9:00 AM – 3:00 PM

To apply, please submit your resume. We look forward to meeting you!

Job Type: Full-time

Pay: $21.00 - $25.00 per hour

Language:

• Russian (Preferred)

Work Location: In person