Dental Front Desk Receptionist

Job Summary
Progressive Dentistry and Facial Aesthetics is seeking a full-time Dental Front Desk Receptionist for our office. This position is responsible for supporting daily front-office operations, including patient scheduling, check-in and checkout, phone communication, insurance verification, and payment collection. We are looking for a professional, organized, and dependable individual who communicates effectively and provides excellent service to our patients.

Responsibilities

• Welcome patients and assist with check-in and checkout
• Answer phone calls and respond to patient questions
• Schedule, confirm, and reschedule appointments
• Maintain accurate patient and insurance information
• Verify dental insurance benefits
• Collect payments and provide receipts
• Communicate clearly with patients and the clinical team
• Maintain patient confidentiality and follow HIPAA requirements
• Assist with insurance claims and billing based on experience
• Perform other general front-office duties as needed

Qualifications:

• Friendly and professional communication skills
• Dependable attendance and punctuality
• Strong organization and attention to detail
• Ability to multitask and stay calm in a busy office
• Comfortable using computers and learning new software
• Previous receptionist, customer service, healthcare, or dental office experience preferred

The following are a plus:

• Dental front-office experience
• Dental billing or insurance experience
• Knowledge of dental terminology
• Experience with dental practice-management software
• Fluency in Spanish

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Benefits:

• Dental insurance
• Paid time off

Experience:

• Dental receptionist: 1 year (Required)

Language:

• Spanish (Preferred)

Ability to Commute:

• Omaha, NE 68154 (Required)

Work Location: In person