Dental Front Desk Receptionist

Overview

Do you enjoy working with people, staying organized, and being part of a team that makes a difference? Preferred Dental Partners is looking for a friendly, dependable, and patient-focused individual to join our team as a Patient Coordinator! Our Admin team plays an important role in creating a positive patient experience. From welcoming patients and managing appointments to helping patients understand their treatment plans and financial arrangements, you'll help keep our office running smoothly while making patients feel comfortable and cared for.

What You'll Do

• Greet patients warmly and provide exceptional customer service, ensuring a positive first impression.
• Manage patient check-in and check-out processes with accuracy and professionalism.
• Schedule appointments using dental practice management software, coordinating with clinical staff to optimize daily operations.
• Verify insurance coverage, process claims, and handle billing.
• Maintain and update electronic health records (EHR systems), ensuring compliance with HIPAA and clinical confidentiality policies.
• Answer multi-line phone systems with courteous phone etiquette, addressing patient inquiries efficiently.

What We're Looking For

Required Qualifications

• Ability to learn in the moment and problem solve.
• Demonstrated ability to meet and exceed customer service goals.
• 1 year of experience in Dental or medical or strong customer service skills.
• High school diploma or GED.

Preferred Qualifications

• Knowledge of Dental operations.
• Technical expertise in dental insurance benefits
• Dental insurance

Schedule:

Monday: 730am - 515pm

Tuesday: 630am - 415pm

Wednesday: 630am - 415pm

Thursday: 630am - 1pm

Friday: 730am - 215pm

Join us in delivering outstanding patient care through exceptional administrative support! This role is essential in creating a seamless experience for our patients while supporting the clinical team’s success. We’re looking for motivated individuals ready to make a difference in our office!

Pay: From $19.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Free parking
• Health insurance
• Life insurance
• Paid time off
• Pet insurance
• Tuition reimbursement
• Vision insurance
• Wellness program

Ability to Commute:

• Horicon, WI 53032 (Required)

Work Location: In person