Dental Front Desk Receptionist

Overview

We are looking for a friendly, organized, and dependable Dental Front Desk Receptionist to join our dental team! The ideal candidate is personable, detail-oriented, and committed to providing excellent patient service. This position is essential to creating a positive patient experience, keeping the front office running smoothly, and supporting the daily operations of our practice.

Responsibilities

• Greet patients warmly and provide a professional, welcoming first impression.
• Answer incoming phone calls, schedule appointments, and manage appointment confirmations.
• Check patients in and out while maintaining accurate patient records.
• Verify dental insurance eligibility and benefits.
• Assist with insurance claims, pre-authorizations, and treatment estimates.
• Collect patient payments and outstanding balances.
• Review and update patient information, insurance details, and medical history.
• Communicate with patients regarding appointments, insurance coverage, and financial arrangements.
• Coordinate with the dental team to maintain an efficient daily schedule.
• Maintain patient confidentiality and comply with HIPAA privacy requirements.
• Perform general administrative and front office duties as needed.

Qualifications

• Previous front desk, receptionist, or customer service experience preferred.
• Dental insurance knowledge or experience with dental billing is a plus.
• Excellent verbal and written communication skills.
• Friendly, professional, and patient-focused attitude.
• Strong organizational skills and attention to detail.
• Comfortable using computers, scheduling systems, and office software.
• Ability to multitask and work efficiently in a fast-paced environment.
• Dependable, punctual, and able to work well as part of a team.
• Willingness to learn dental office procedures and insurance processes.
• Knowledge of Eaglesoft Dental software preferred.

What We’re Looking For

We want someone who enjoys working with people, takes pride in providing excellent customer service, and understands the importance of making patients feel comfortable and cared for. The ideal candidate is proactive, positive, professional, and ready to contribute to a supportive dental office environment.

Candidates with dental office experience, familiarity with PPO insurance plans, insurance verification, and dental practice management software are especially encouraged to apply.

The Villages Charter School Eligible

Pay: $15.00 - $19.00 per hour

Expected hours: 30.0 – 35.0 per week

Benefits:

• 401(k)
• Paid time off

Work Location: In person