Dental Front Desk Receptionist

Overview

Join our dynamic healthcare team as a Dental Front Desk Receptionist and become the welcoming face of our dental practice! In this vital role, you will be the first point of contact for patients, ensuring a smooth and positive experience from check-in to check-out. Your energetic and organized approach will help streamline daily operations, manage patient flow, and support clinical staff with administrative excellence. This paid position offers an exciting opportunity to develop your skills in medical administrative support within a friendly, patient-centered environment.

Duties

• Greet patients warmly and professionally, creating a welcoming atmosphere for all visitors
• Schedule appointments efficiently using dental clinic management software and coordinate patient flow throughout the day
• Verify patient insurance coverage, process payments, and handle medical collections accurately
• Maintain and update electronic health records (EHR) systems such as Epic, Meditech, or eClinicalWorks with precision and confidentiality
• Review documentation for accuracy, ensuring compliance with HIPAA and clinical confidentiality policies
• Manage phone communication with excellent phone etiquette, answering inquiries and directing calls appropriately
• Assist with medical billing, coding (ICD-10, CPT), and documentation review to support accurate care plans and insurance claims
• Organize medical records, file documents systematically, and perform basic clerical tasks including typing and 10-key data entry
• Support clinical staff by preparing necessary paperwork, managing appointment reminders, and coordinating care plans

Skills

• Proven experience in medical office management or front desk roles within a dental or healthcare setting
• Strong knowledge of health insurance processes, Medicare, Medicaid, and health information management standards
• Familiarity with EMR/EHR systems such as Epic, Meditech, Athenahealth or eClinicalWorks; ability to adapt quickly to new software tools
• Excellent customer service skills with the ability to handle sensitive information discreetly in accordance with HIPAA regulations
• Proficiency in Microsoft Office Suite (Word, Excel) for documentation and communication purposes
• Bilingual abilities are highly valued to serve diverse patient populations effectively
• Demonstrated clerical experience including filing, scheduling, medical coding (ICD-9/10), CPT coding, and medical billing procedures
• Strong organizational skills with attention to detail in documentation review and health records management
• Ability to perform phone communication professionally while maintaining a positive attitude under pressure
• Clinic experience preferred; familiarity with dental clinic workflows is a plus

Join us in delivering exceptional patient care by providing outstanding administrative support. Your enthusiasm and dedication will help ensure our patients feel valued from their first visit through ongoing treatment. This role is paid—your expertise makes a difference every day!

Pay: $20.00 - $25.00 per hour

Work Location: In person