Dental Front Desk Receptionist

Overview

We are looking for a friendly, dependable, and detail-oriented Dental Front Desk Coordinator to join our team! The ideal candidate is passionate about patient care, takes pride in creating a welcoming environment, and understands the importance of keeping the dental office running smoothly and efficiently.

Key Responsibilities

• Welcome patients with a warm, friendly, and professional attitude, ensuring every patient feels comfortable and valued.
• Provide excellent customer service and compassionate patient care throughout the entire patient experience.
• Schedule appointments, manage the daily schedule, and coordinate patient follow-ups.
• Answer phone calls, respond to patient inquiries, and communicate clearly and professionally.
• Maintain accurate patient records, update information, and ensure attention to detail with all administrative tasks.
• Verify insurance information, assist with treatment estimates, and collect payments.
• Communicate effectively with patients and clinical team members to ensure a smooth and positive experience.
• Maintain an organized, professional, and welcoming front office.

What We're Looking For

• A genuine passion for helping people and providing exceptional patient care.
• Strong attention to detail and the ability to stay organized in a busy environment.
• Reliability, punctuality, and a strong sense of responsibility.
• Excellent communication and interpersonal skills.
• A positive attitude, professional demeanor, and team-oriented mindset.
• Ability to multitask while maintaining accuracy and a high level of service.
• Previous dental or customer service experience preferred, but a willingness to learn and grow is equally important.

The Ideal Candidate

We are looking for someone who understands that the front desk is the heart of the dental practice. Every interaction matters. We value someone who is dependable, takes ownership of their responsibilities, treats patients with kindness and respect, and pays attention to the little details that make a big difference.

If you are organized, reliable, patient-focused, and enjoy making a positive difference in people's day, we would love to meet you!

Skills

• Essential: 1 year of dental front desk experience with references. Strong communication, computer, typing, filing, and clerical skills; experience in customer service, front desk, or administrative support; familiarity with dental terminology and health insurance.
• Preferred: Eaglesoft experience

Pay: $20.00 - $25.00 per hour

Expected hours: 16.0 – 24.0 per week

Benefits:

• Paid time off

Work Location: In person