Dental Front Desk Receptionist

• Warmly greeting patients and creating a welcoming, comfortable environment.
• Answering phone calls with friendliness, professionalism, and genuine enthusiasm.
• Building meaningful connections with patients and helping them feel valued.
• Scheduling, confirming, and coordinating appointments.
• Checking patients in and out efficiently.
• Collecting payments and maintaining accurate records.
• Assisting with patient forms and basic administrative tasks.
• Communicating effectively with patients, clinical staff, and other team members.
• Keeping the front desk organized, clean, and running smoothly.
• Solving problems and taking initiative
• Helping wherever needed to support a positive and efficient office environment.

Our ideal candidate is someone who:

• Has excellent customer service skills and genuinely enjoys interacting with people.
• Is naturally friendly, personable, approachable, and welcoming.
• Has strong communication skills, both in person and over the phone.
• Is dependable, punctual, and takes ownership of their responsibilities.
• Can multitask and stay organized.
• Pays attention to detail and follows through on tasks.
• Is comfortable handling payments and basic computer systems.
• Can remain calm, patient, and professional when situations become challenging.
• Has a positive attitude and contributes to a supportive team environment.
• Is willing to learn, receive feedback, and grow professionally.
• Treats every patient with kindness, respect, and discretion.
• Takes pride in providing an exceptional experience, even through the smallest interactions.

• Dental experience is NOT required!
• We are happy to train the right individual on dental-specific tasks and office procedures.
• Previous experience in customer service, hospitality, retail, reception, or another people-focused position is a plus!
• Basic computer proficiency, organizational skills, professionalism, and a willingness to learn are important.