Dental Front Desk Coordinator

We are a small, family-operated dental office located in beautiful Hoodsport, WA, and we are looking for a friendly, dependable, and detail-oriented Front Desk Coordinator to join our team.

We are looking for someone who enjoys working with people, takes pride in providing excellent customer service, and can stay organized while managing the day-to-day responsibilities of a busy dental office. Dental experience is preferred, but we are happy to train the right person who is a great fit for our team.

What You'll Be Doing:

This position plays an important role in keeping our front office running smoothly. Responsibilities include, but are not limited to:

* Sending and following up on dental insurance claims
* Preparing and submitting insurance appeals
* Taking and accurately posting patient payments
* Maintaining and monitoring the Accounts Receivable (AR) report
* Sending patient statements
* Answering incoming phone calls and responding to patient texts
* Providing friendly and professional customer service
* Completing general clerical and administrative duties
* Ensuring all required patient documentation and paperwork is completed accurately
* Importing and maintaining necessary documentation in patient records
* Daily Reports
*Insurance Verification
* Helping keep the front office organized and running efficiently
* Assisting with other office duties and responsibilities as needed

Please note that this list is not intended to be all-inclusive. As with any position in a small dental office, there are many day-to-day responsibilities that cannot reasonably be listed individually. We are looking for someone who is willing to be flexible, learn different aspects of the practice, and pitch in wherever needed to help our office and team succeed.

Schedule:

Monday – Thursday
8:00 AM – 5:00 PM

Occasional Friday or Saturday availability may be required for special events or training. Advance notice will be provided.

What We Offer:

* Medical and vision benefits after a 90-day probationary period
* 1 week of paid vacation after one year of employment
* In-house dental care at cost
* A consistent Monday–Thursday schedule
* A friendly, close-knit, family-operated work environment
* Training and support for the right candidate who may be new to the dental field

Who We're Looking For:

* Friendly, professional, and approachable
* Reliable and dependable
* Organized and detail-oriented
* Comfortable communicating with patients by phone, text, and in person
* Able to manage multiple tasks while maintaining accuracy
* A team player who is willing to learn and contribute
* Able to listen to and follow instructions/established office procedures
* Comfortable asking questions when clarification is needed
* Willing to take on new responsibilities and help wherever needed
* Experienced with dental offices and insurance billing (preferred, but not required)

We value someone who can take direction, follow through, learn from feedback, and work independently once trained. You don't need to know everything coming in, we can teach the right person our systems and processes. What matters most is having a positive attitude, being willing to learn, and being someone our team can rely on.

Most importantly, we are looking for someone who is a good fit for our team and genuinely enjoys helping people. If you are dependable, personable, detail-oriented, and eager to learn, we would love to hear from you!

How to Apply:

Please send your resume to the email address listed in this posting. We look forward to hearing from you and learning more about you!

Pay: $24.00 - $28.00 per hour

Expected hours: 32.0 – 40.0 per week

Benefits:

• Health insurance
• Paid time off
• Vision insurance

Work Location: In person