Dental Front Desk Coordinator (Dental Receptionist)

About Fountainhead Dentistry

Fountainhead Dentistry has been a family-owned practice serving the Hagerstown community for over 40 years. We pride ourselves on providing excellent dental care in a caring, professional, and welcoming environment. We believe the patient experience begins the moment someone walks through our door, and our front desk team plays an important role in making every patient feel comfortable and valued.

We are looking for a friendly, organized, and dependable Dental Front Desk Coordinator to join our team. If you enjoy working with people, staying organized, and helping create a positive experience for patients, we’d love to hear from you!

What You’ll Do

As the first point of contact for our patients, you’ll help keep our office running smoothly while providing exceptional service. Responsibilities include:

• Warmly greet patients and help create a welcoming office environment.
• Schedule appointments, manage the daily schedule, and coordinate patient visits.
• Answer incoming phone calls and assist patients with questions and requests.
• Verify insurance information, communicate with insurance companies, and assist with insurance claims.
• Collect patient payments and help explain financial responsibilities as needed.
• Maintain accurate and up-to-date patient records.
• Support the daily administrative operations of the practice.
• Keep the reception area organized and professional.
• Communicate effectively with patients and the dental team to ensure a smooth patient experience.

What We’re Looking For

• A friendly, professional, and patient-focused attitude.
• Strong communication and interpersonal skills.
• Excellent organizational skills and attention to detail.
• Dependability and the ability to multitask in a busy office environment.
• Comfort using computers and learning office software.
• A team-oriented mindset and a willingness to help wherever needed.

Dental office experience is preferred. Familiarity with Dentrix is a plus, but we welcome candidates who are eager to learn and bring a positive attitude to the team.

What We Offer

• The opportunity to join an established, family-owned dental practice with over 40 years of community roots.
• A caring and professional work environment.
• A team that values excellent patient care and a welcoming atmosphere.
• Competitive compensation based on experience.

Join Our Team!

At Fountainhead Dentistry, we believe great dental care starts with great people. If you’re personable, organized, and enjoy making a difference in people’s day, we’d love to hear from you.

Apply today to join the Fountainhead Dentistry team!

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• 401(k)
• Paid time off
• Retirement plan

Work Location: In person