Dental Front Desk

Job Summary
Our established dental practice in West Orange, NJ is seeking an organized, professional, and detail oriented Front Desk Coordinator to join our team. We are looking for someone with 2 to 7 years of dental office experience who is highly confident managing patient flow, insurance verification and claims, and dental scheduling. Candidate will manage all front desk administrative tasks.

This is a permanent position offering a stable schedule averaging 26 to 30 hours per week with Fridays off.

Pay & Schedule:

• Hourly Wage: $22.00 – $26.00 / hour (commensurate with your years of dental front office experience)
• Weekly Hours: 26 hours on standard weeks / 30 hours on Saturday weeks.
• Exact Weekly Schedule:
• Monday: 8:45 AM – 5:45 PM (1-hour unpaid lunch)
• Tuesday: 8:45 AM – 2:15 PM
• Wednesday: 12:45 PM – 6:45 PM
• Thursday: 12:45 PM – 6:45 PM
• Saturday: 8:45 AM – 1:15 PM (Required only one Saturday per month)

Perks & Benefits:

Paid Time Off, dental care discounts, holiday pay

Duties

• Warmly greet patients and manage patient check-in and check-out processes efficiently.
• Handle phone calls, schedule appointments and optimize the daily schedule to meet production goals
• Validate patient insurance details, submit claims, collect patient co-pays and balances
• Utilize our dental software systems ( Dentrix ) for patient management including the software recall system to keep the schedule full
• Provide support for all patient services to enhance overall patient experience
• Run end of the day reports
• Generate monthly billing statements
• Maintain clean and organized front desk area

Requirements

• Experience: 2 to 7 years of dental-specific front office/reception experience required. (Candidates without medical or dental office background will not be considered.)
• Strong customer service skills with a focus on outstanding patient care.
• Strong computer and internet skills
• Strong knowledge of dental terminology and basic insurance verification processes
• Strong organization skills and ability to manage time effectively
• Ability to multitask in a fast-paced environment while maintaining attention to detail
• Excellent communication skills, both verbal and written.
• Competence in using office equipment such as computers, printers, credit card machines
• Proficiency with dental software Dentrix is highly preferred
• Responsible, trust worthy, eager to learn, hard working

About us: We are a general and family dental practice who prioritizes optimal care and service for our patients, whether it's in their mouth or at the front desk, we strive to give our patients the best experience at our practice! We are committed to help the candidate that gets this position be able to help us achieve this goal. As it is a significant investment on our part to train and prepare whomever is hired to be successful in this role please apply only if you can commit to investing time with us (and not just a bridge to another position elsewhere in a few months).

Please do not call the office but respond via Indeed or the email provided.

We look forward to hearing from you!

Pay: $22.00 - $26.00 per hour

Benefits:

• Employee discount
• Paid time off
• Paid training

Application Question(s):

• Are you available to work all the hours listed on the schedule?

Work Location: In person