Dental Assistant/ Front Desk

Job Summary

North End Dental is seeking an experienced dental professional to join our team in a dual-role position combining chairside assisting with some front desk duties. Chairside experience is required, but we are happy to cross train the right applicant for the front desk who demonstrates professionalism, reliability and a willingness to learn. We are a non-corporate, well established, private practice in Boise's beautiful North End historic neighborhood. We strive to provide high quality patient care, in a welcoming and friendly environment.

Must possess strong communication skills, a positive attitude, and have prior dental experience. Knowledge of Dentrix is a plus.

Duties

• Greet patients warmly, verify patient information, and manage appointment scheduling using Dentrix practice management software.
• Collect patient data including vital signs, medical history, and insurance details, ensuring compliance with HIPAA regulations for confidentiality.
• Prepare treatment rooms by sterilizing instruments, setting up necessary dental supplies, and maintaining aseptic technique throughout procedures.
• Assist dentists with chairside procedures across general dentistry specialties including prosthodontics, endodontics, and pediatric dentistry; perform four-handed dentistry to enhance efficiency.
• Take dental X-rays using digital radiography equipment; ensure proper positioning and safety protocols are followed.
• Maintain accurate medical documentation and records in compliance with HIPAA standards; update patient charts with treatment notes, medical coding, and procedural details.
• Manage administrative tasks such as answering phones as a dental receptionist, scheduling follow-up appointments, processing payments, and handling correspondence.
• Support infection control protocols by adhering to OSHA guidelines; monitor clinic cleanliness and sterilization processes regularly.

Qualifications

• Excellent communication skills as a dental receptionist; capable of managing multiple tasks efficiently.
• Certification or training in chairside assisting or dental assisting is desirable;
• Previous experience working in a dental clinic environment is highly preferred; familiarity with Dentrix is a plus.
• Understanding of dental terminology, anatomy knowledge, and medical terminology relevant to dentistry.
• Ability to perform X-ray procedures safely while maintaining patient comfort; experience with 3D scanners or advanced imaging tools is advantageous.
• A positive attitude with a commitment to providing exceptional patient care in pediatric or general dentistry settings.
• Join us in delivering outstanding dental care by combining your technical skills with your passion for helping others! This role offers a rewarding career path where your contributions directly improve patients’ oral health while supporting the smooth operation of our vibrant practice.

Pay: $17.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off

Work Location: In person