Bilingual Dental Front Desk Receptionist/Associate

• Smile Again Family & Cosmetic Dentistry

Job Type: Part-Time / Full-Time
Schedule: Monday–Saturday 8:30am-5:00pm(Flexible working days)
Experience: Previous dental office experience preferred, but not required. Must be eager to learn, a quick learner, and able to adapt to new tasks and responsibilities.
Language: English and Chinese bilingual is a must

Full Job Description

Join Our Friendly Dental Team!

Smile Again Family & Cosmetic Dentistry is looking for a friendly, responsible, and motivated Dental Front Desk Receptionist / Patient Coordinator to join our team!

We are a welcoming, family-oriented general dental practice dedicated to providing high-quality dental care and excellent patient experiences. Our services include routine dental treatments, implant surgery, implant restorations, and comprehensive family and cosmetic dentistry.

We are looking for someone who enjoys working with people, has a positive attitude, and is eager to learn and grow with our practice.

We are happy to provide training for the right candidate. Previous dental office or customer service experience is a plus.

Job Responsibilities

• Greet patients warmly and provide excellent customer service.
• Answer phone calls and assist patients with questions and appointment scheduling.
• Manage patient check-in and check-out.
• Schedule, confirm, and coordinate patient appointments.
• Verify dental insurance eligibility and benefits.
• Assist with insurance claims, billing, and payment collection.
• Explain treatment plans, insurance coverage, and payment options to patients.
• Maintain accurate patient information and records using Dentrix and other platforms
• Communicate effectively with patients, dentists, and team members.
• Assist with general administrative and front desk duties.
• Help maintain a welcoming, organized, and efficient office environment.

Qualifications

• Bilingual in Chinese and English (as most patients are Chinese)
• No prior dental experience required; previous experience is a plus.
• Strong communication and interpersonal skills.
• Friendly, patient, and professional attitude.
• Excellent customer service skills.
• Good organizational skills and attention to detail.
• Basic computer skills and willingness to learn new software.
• Experience with Dentrix is a plus but not required.
• Ability to multitask and work efficiently in a busy dental office.
• Dependable, punctual, and responsible.
• Positive attitude and willingness to work as part of a team.
• Interest in a long-term position with opportunities to grow.

What We Offer

• Competitive pay based on experience.
• Full-time and part-time opportunities.
• Flexible working days between Monday and Saturday.
• 401(k) retirement plan.
• Paid Time Off (PTO).
• Health insurance benefits.
• On-the-job training.
• Friendly and supportive team environment.
• Opportunities for professional development and career growth.
• Long-term employment opportunities.

Work Schedule

We offer both full-time and part-time positions, with working days available from Monday through Saturday.

We are especially interested in candidates seeking stable, long-term employment who can grow with our practice.

Why Join Us?

At Smile Again Family & Cosmetic Dentistry, we believe in creating a positive and supportive workplace where everyone feels valued.

Whether you already have dental office experience or are just starting your career, we welcome candidates who are motivated, dependable, and passionate about helping others.

If you are friendly, organized, eager to learn, and looking for a long-term opportunity, we would love to meet you!

Apply today to join the Smile Again Family & Cosmetic Dentistry team!

Job Types: Full-time, Part-time

Pay: $18.00 - $29.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Language:

• Chinese (Required)

Ability to Commute:

• Duluth, GA 30097 (Preferred)

Work Location: In person