Treatment/Scheduling Coordinator

Overview

Join our dynamic healthcare team as a Treatment/Scheduling Coordinator, where your organizational skills and compassionate approach will make a meaningful difference in patient care. In this vital role, you will coordinate treatment schedules, manage patient appointments, and ensure seamless communication between patients and healthcare providers. Your expertise in medical administrative support and familiarity with electronic health records (EHR) systems will help create an efficient, patient-centered environment that promotes positive health outcomes. This position offers an energizing opportunity to contribute to a thriving clinic dedicated to delivering exceptional care.

Duties

• Schedule patient appointments
• Review and verify medical documentation, including care plans, progress notes, and treatment histories, maintaining compliance with HIPAA and clinical confidentiality policies
• Assist patients with intake procedures, including collecting insurance information, explaining clinic policies, and answering inquiries via phone or in person
• Coordinate with healthcare providers to facilitate timely treatment plans, follow-up visits, and diagnostic testing arrangements
• Manage medical records filing, data entry, and electronic health records management with attention to detail and accuracy
• Perform medical billing tasks such as coding using CPT (Current Procedural Terminology), ICD-9/10 (International Classification of Diseases), and ICD coding standards to ensure proper reimbursement from Medicare and other insurers
• Provide excellent customer service at the front desk by greeting patients, managing phone communication with professionalism and courtesy, and handling scheduling conflicts efficiently

Experience

• Prior clinic experience in a medical office setting is highly preferred, especially within dental or outpatient clinics
• Strong knowledge of health insurance processes including Medicare billing procedures and health information management practices
• Excellent computer skills with proficiency in Microsoft Office Suite for documentation and administrative tasks
• Previous clerical experience in healthcare environments involving front desk operations, phone etiquette, filing, typing (including 10-key), and medical records management
• Familiarity with clinical confidentiality policies related to HIPAA compliance and health information security

Join us in creating a welcoming environment where patients feel valued and cared for! This role is perfect for someone passionate about healthcare administration who thrives on multitasking in a fast-paced setting. We are committed to supporting your professional growth through ongoing training in medical terminology, office management practices, and advanced EHR systems. Apply today to become an integral part of our dedicated healthcare team!

Pay: $25.11 - $30.23 per hour

Benefits:

• 401(k)
• 401(k) matching
• Continuing education credits
• Employee discount
• Paid time off
• Uniform allowance

Work Location: In person