Treatment and Insurance Coordinator

Company Overview

Allegra Dental Center is a modern, state-of-the-art dental clinic located in Merrifield, VA. We are dedicated to providing high-quality dental care and are currently seeking motivated professionals to join our team.

Overview

We are looking for a detail-oriented and proactive Treatment and Insurance Coordinator to manage patient treatment plans and insurance processes efficiently. The ideal candidate will possess strong administrative skills, excellent communication abilities, and a thorough understanding of health insurance policies and medical office procedures. This role is vital in ensuring smooth patient experiences and accurate insurance claim processing.

Responsibilities

• Coordinate patient treatment schedules, ensuring timely communication between patients and dental providers.
• Verify insurance coverage, explain benefits, and assist patients with insurance-related questions.
• Prepare and submit insurance claims accurately using patient management software and electronic health records (EHR).
• Maintain patient confidentiality in accordance with health regulation policies and privacy standards.
• Provide exceptional customer service by addressing patient inquiries via phone or in person with professionalism and empathy.
• Support medical administrative tasks such as data entry, appointment scheduling, and document management using Microsoft Office tools.
• Stay updated on health regulation policies affecting insurance claims and patient documentation to ensure compliance.

Qualifications

• Proven experience working in a medical or dental office environment with knowledge of medical terminology.
• Familiarity with Dentrix patient management software, EMR/EHR systems, and health insurance procedures.
• Strong organizational skills with the ability to handle multiple tasks efficiently while maintaining accuracy.
• Excellent communication skills for effective client interaction via phone and face-to-face.
• Knowledge of health regulation policies related to patient privacy and data security.
• Proficiency in Microsoft Office applications such as Word, Excel, and Outlook.
• Prior experience in medical administrative support or office experience is highly desirable.

Join our team to play a crucial role in delivering exceptional patient care through efficient treatment coordination and insurance management!

Pay: $25.00 - $35.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Paid time off

People with a criminal record are encouraged to apply

Work Location: In person