Scheduling Coordinator

Here at Twickenham Family Dentistry, we are looking to transition in a Scheduling Coordinator at our front desk as one of beloved team members is expecting a baby later this year. We are an office that aims to serve our patients with the best possible care we can offer. In order to do that, we are looking for another team player with a heart for customer service. We offer a great working environment, competitive pay, paid time off, a monthly bonus system for the entire office, and the chance to work with the best dental team around.

This position will be primarily focused on maintaining a productive and balanced schedule, confirming scheduled appointments, verifying insurance information, reaching out to patients overdue for their appointments, and managing reschedules. We currently employ 2 full time dentist and 4 full time hygienist.. We are looking for someone with a talent for customer service (both in person and on the phone) as well as strong organizational skills.

While we love someone with experience in a dental office front desk role, we are open to training the right person. The ability to interact with patients making them feel comfortable and appreciated, being self motivated and organized are the most important traits for this position. So, if this sounds like a position you would thrive in, send us your resume. You may be the perfect fit!

We utilize Dentrix practice software and are a fully digital office. We have just moved into our newly renovated office at 2323 Whitesburg Dr. in downtown Huntsville. Our work schedule is Mon. – Thurs. with the occasional 8-1 on a Friday.

If you are ready to be part of a growing team, aim to provide an exceptional patient experience, and want to make every patient feel special; then please send your resume our way!

You can check out our office at HSVdentist.com and call/message with any questions.

--- The TFD Team

Job Type: Full-time

Pay: $18.00 - $24.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Application Question(s):

• What do you feel is your greatest asset that you would bring to our team?
• We do offer training for someone entering this job. Will you be willing to complete training, as needed, outside of scheduled hours in order to succeed in this job?

Experience:

• Customer service: 1 year (Required)

Work Location: In person