Pediatric and Orthodontic Dental Office Manager

Job Overview

We are seeking a dynamic and highly organized Pediatric and Orthodontic Dental Office Manager to lead our specialized dental practice. In this pivotal role, you will oversee daily operations, ensure compliance with healthcare regulations, and foster a welcoming environment for patients and staff alike. Your energetic leadership will drive practice growth, streamline administrative processes, and uphold the highest standards of patient care. This position offers an exciting opportunity for a motivated professional to make a meaningful impact in a fast-paced, patient-centered setting.

Duties

• Manage all aspects of clinic operations, including scheduling, patient flow, and staff coordination to ensure efficient daily function.
• Supervise dental and healthcare staff, including dental assistants, hygienists, administrative personnel, and support teams, fostering a collaborative team environment.
• Oversee financial management tasks such as budgeting, dental billing, coding accuracy, and revenue cycle management using systems like Eaglesoft, Dentrix.
• Ensure compliance with HIPAA privacy regulations, health regulation policies, and other healthcare accreditation requirements.
• Maintain accurate medical records and electronic health records (EHR/EHR systems), ensuring confidentiality and proper documentation in accordance with legal standards.
• Implement patient management software solutions to optimize patient scheduling, billing processes, and communication workflows.
• Coordinate with clinical staff to uphold infection control protocols and manage acute care or critical care situations when necessary.
• Handle human resources functions including hiring, training, performance evaluations, and staff development initiatives.
• Monitor clinic supplies inventory and manage vendor relationships to ensure smooth operational flow.
• Promote exceptional customer service by addressing patient inquiries promptly and professionally while maintaining a positive practice reputation.

Qualifications

• Proven experience in dental office management within a dental or healthcare setting; pediatric or orthodontic clinic experience is highly preferred.
• Strong supervisory skills with demonstrated ability to manage teams effectively in a fast-paced environment.
• Extensive knowledge of healthcare management practices including HIPAA compliance, medical billing/coding, budgeting, and practice management software such as Eaglesoft or Dentrix.
• Familiarity with EMR/EHR systems like eClinicalWorks or similar platforms for electronic health records management.
• Proficiency in Microsoft Office Suite for administrative tasks and reporting purposes.
• Excellent managerial communication skills paired with customer service expertise to foster positive patient interactions.
• In-depth understanding of health regulation policies including JCAHO standards and utilization management protocols.
• Ability to handle fiscal responsibilities such as budgeting and financial management with precision.
• Knowledge of dental terminology, medical records handling, managed care processes, and healthcare staff management principles.
• Additional qualifications include acute care or critical care experience; familiarity with dental clinic operations; managed care knowledge; and experience working within healthcare compliance frameworks.

Join us as we deliver exceptional pediatric and orthodontic dental care by leading our dedicated team toward operational excellence!

Pay: $26.70 - $33.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Paid time off

Work Location: In person