Patient Care Coordinator

Palma Sola Smiles — West Bradenton, FL

Are you looking for a dental office where patients are genuinely cared for, the team enjoys working together, and your role is about more than simply answering phones and scheduling appointments?

Palma Sola Smiles is growing, and we’re looking for the right person to join our team as a Front Desk / Patient Coordinator.

We are a privately owned, fee-for-service dental practice focused on providing exceptional dentistry in a calm, organized, patient-centered environment.

This role is primarily focused on creating an outstanding patient experience and helping the front office run smoothly each day. You will also be cross-trained in basic clinical workflow so you can better understand the complete patient experience and step in to support your teammates when needed.

Dental experience is preferred, but it is not required. We are happy to train someone who is professional, dependable, coachable, motivated, and genuinely excited to learn.

What Makes Palma Sola Smiles Different

Our patients are treated like guests—not numbers.

Our doctor sees one patient at a time, allowing us to provide care that feels personal, attentive, respectful, and unrushed.

We are privately owned—not corporate—and we intentionally keep our practice organized, relationship-focused, and low-stress. We value preparation, teamwork, communication, personal responsibility, and doing things the right way.

We are also proud that our longest-standing team member has been with the practice for 28 years.

We aren’t simply looking for someone to fill a position. We would love to find someone who wants to build a career, become an important part of our team, and find a long-term professional home.

What You’ll Do

Front Office & Patient Experience

• Welcome patients and create a warm, polished first impression
• Answer phones and communicate with patients in a friendly and confident manner
• Schedule and coordinate appointments
• Help manage the daily schedule and patient flow
• Assist with patient communication, follow-up, and treatment coordination
• Maintain accurate patient information and administrative records
• Help keep the front office organized, calm, and welcoming
• Anticipate what patients and teammates may need throughout the day
• Support an exceptional patient experience from the first phone call through checkout

Cross-Training & Team Support

We believe the strongest teams understand how the entire practice works.

You will be trained to:

• Understand basic dental terminology and clinical workflow
• Become familiar with how our operatories and clinical systems are organized
• Understand the patient’s journey from both the administrative and clinical sides
• Provide occasional support to the clinical team when needed

Your primary role will remain front office and patient coordination. Cross-training simply helps create a more knowledgeable, adaptable, and supportive team.

Schedule

Monday–Thursday8:30 AM–4:30 PM

Patient hours are 9:00 AM–4:00 PM.

No evenings. No weekends.

Why Our Team Loves It Here

• 4-day work week
• 6 weeks paid vacation
• No evenings or weekends
• Calm, organized work environment
• One-on-one mentorship and training
• Clear expectations and respectful communication
• Opportunity to learn both administrative and clinical aspects of dentistry
• Room to grow professionally
• A close-knit team that genuinely enjoys working together
• A privately owned practice where your contribution matters

Compensation

Compensation is based on experience, attitude, skill set, and what you bring to the team.

How to Apply

Please email your resume or a summary of your work experience to:

Drsheplak@palmasolasmiles.com

and cc:

Info@palmasolasmiles.com

Use the subject line:

Front Desk — [Your Favorite Candy]

In your email, please also include 3–4 sentences telling us why you think Palma Sola Smiles would be a great fit for you.

Yes, we really do want to know your favorite candy. Attention to detail matters around here.

Our Promise

We believe great dentistry comes from great systems, strong teamwork, continued growth, and genuinely caring about people.

Our goal is to create an environment where patients feel cared for, team members feel respected, and everyone takes pride in the experience we provide.

If you’re looking for a professional home where you can learn, contribute, build meaningful relationships, and be part of a team that values what you bring to the table, we’d love to hear from you.

Work Location: In person — West Bradenton, FL

Work Location: In person