Patient Care Coordinator

• Monday: 9:15 AM – 7:00 PM (1.5-hour lunch)
• Tuesday: 8:45 AM – 5:00 PM (1-hour lunch)
• Wednesday: 7:15 AM – 5:00 PM (1.5-hour lunch)
• Thursday: 7:15 AM – 3:00 PM (1-hour lunch)
• Friday: 7:15 AM – 2:00 PM (30-minute lunch, optional)

What We Offer

•  Supportive and team-oriented work environment 
•  Opportunity for continued growth and development 
•  Competitive compensation based on experience 
•  Consistent schedule and work-life balance 

Key Responsibilities

•  Greet and check in patients, ensuring a welcoming and professional experience 
•  Answer phones and manage appointment scheduling to maintain a productive schedule 
•  Verify patient information and maintain accurate records 
•  Perform insurance verification and provide basic benefit breakdowns to patients 
•  Collect co-pays, balances, and process patient payments 
•  Coordinate patient flow and support the clinical team as needed 
•  Follow up with patients regarding appointments and treatment 
•  Maintain an organized and efficient front office environment 

Skills, Knowledge and Expertise

•  Minimum of 1 year of experience in a dental or healthcare front office role required 
•  Experience with Dentrix, dental insurance verification and patient scheduling preferred 
•  Customer service experience is a plus 
•  Strong communication and interpersonal skills 
•  High attention to detail and organizational skills 
•  Ability to multitask and work efficiently in a team environment 
•  Positive attitude and strong customer service mindset 

Benefits

•  Competitive hourly rate based on experience 
•  Paid Time Off (PTO)  
•  Medical, dental, and vision insurance options 
•  401(k) with employer matching 
•  Professional development and growth opportunities 
•  Supportive, team-oriented work environment 
•  Modern technology and well-equipped operatories