Dental Receptionist

Job Overview
We are seeking a detail-oriented and friendly Dental Receptionist to join our new dental practice, Bridgeway Dental. The ideal candidate will be responsible for managing the front desk operations, ensuring a welcoming environment for patients, and maintaining efficient scheduling and record-keeping practices. This candidate will assist the current office manager and treatment coordinator as needed.

This role starts part-time (Wednesday to Friday with hours 7:30AM - 5PM) and has the opportunity to transition to full-time depending on performance. Also, looking to train this position into more permanent treatment coordinator.

Duties

• Greet patients warmly as they arrive and assist with check-in procedures.
• Manage scheduling to optimize appointment availability and patient flow.
• Maintain accurate health information management by updating patient records in compliance with HIPAA regulations.
• Handle dental billing processes, including insurance verification and processing payments.
• Utilize electronic health record systems such as OpenDental for data entry and retrieval.
• Address patient inquiries regarding appointments, treatment plans, and office policies in a professional manner.
• Collaborate with dental staff to ensure seamless communication and coordination of patient care.

Requirements

• Previous experience in a dental or medical receptionist role is preferred.
• Students in 1-2 year of gap year, are welcome to apply.
• Previous experience or knowledge with OpenDental is preferred (willingness to take training on own time is also taken into consideration).
• Familiarity with dental scheduling systems and health information management practices is essential.
• Knowledge of dental billing processes, including insurance claims, is a plus.
• Attention to detail to ensure accuracy in filing, billing, and record management tasks.
• Ability to maintain confidentiality of sensitive patient information in accordance with HIPAA standards.

Job Type: Full-time

Pay: From $27.00 per hour

Application Question(s):

• Do you have experience with the dental software OpenDental?

Experience:

• Dental receptionist: 1 year (Required)

Language:

• Spanish (Required)

Ability to Commute:

• Bronx, NY 10465 (Required)

Work Location: In person