Office Manager

We are growing! Z Dentist is a local, family owned, small business in San Antonio, TX. We are professional, engaging and patient-centric.

Our work environment includes:

• Modern office setting
• Growth opportunities
• Patient Centric and Team Oriented

Our team is growing!

• Are you feeling stuck in your current position with dreams of opportunity and growing again, personally and professionally?
• Do you want to feel appreciated daily and know your work matters?
• Are you desiring the opportunity to work with a highly accountable team that serves the patients and each other first?
• Do you seek growth by increasing your own level of skills through a prepared plan?
• Are you looking to join the rapidly growing dental health field, a stable environment with good work-life balance?

Core Values (The 4 Pillars of Our Practice):

• Accountability & Ownership: We are accountable professionals. We take pride in our work, own our outcomes, and learn continuously to improve our systems and ourselves. no ego, no excuses.
• Growth and Excellence: Excellence is a mindset, not a destination. We commit to continuous learning, skill development, and self-improvement—both individually and as a team. We stay curious, open to feedback, and willing to evolve, knowing that growth leads to better care, better systems, and better outcomes for our patients and each other.
• Gratitude & Positive Team Energy: We lead with gratitude and grace, support one another as a team, and choose joy, laughter, and positivity every day—creating an encouraging space where we feel safe, energized, and excited to grow together.
• Fantastic Patient Experience: We strive to exceed expectations and create a “WOW” experience at every visit. Together, let’s change the way people feel about going to the dentist.

At Z Dentist, we believe our exceptional service to patients begins with a supportive, cohesive team. Our practice isn’t a fit for everyone, but for those whose personal values align with ours, we see magic happen daily.

About the Operations Manager Role: The Operations Manager is a key leadership role at Z Dentist, responsible for overseeing the day-to-day operations of our dental practice and ensuring the team provides outstanding patient care and experience. This role combines strategic planning, people management, and operational execution.

Your responsibilities will include:

• Team Leadership: Lead and inspire a team of dental professionals to uphold our core values and deliver exceptional service.
• Operational Efficiency: Manage the daily operations of the office, including scheduling, patient flow, inventory, and resource management.
• Team Development: Recruit, train, and mentor team members, creating a positive and growth-oriented work environment.
• Patient Relations: Serve as the primary point of contact for patient concerns, ensuring their needs are met with professionalism and empathy.
• Financial Management: Monitor office budgets, track expenses, and ensure efficient financial operations, including billing and collections.
• Compliance: Maintain compliance with dental regulations, HIPAA standards, and office policies to ensure a safe and secure environment.
• Problem-Solving: Address challenges promptly and effectively, ensuring smooth operations and exceptional patient care.
• Strategic Planning: Collaborate with the leadership team to set goals, implement improvements, and drive practice growth.

What We’re Looking For:

• Proven experience as an Operations Manager or in a leadership role within a dental or medical office.
• Strong interpersonal and communication skills, with the ability to build rapport with patients and staff.
• Excellent organizational and multitasking abilities, with keen attention to detail.
• Leadership skills to foster teamwork and accountability.
• Proficiency in dental practice management software (experience with Open Dental is a plus).
• Financial acumen to handle budgets, billing, and insurance processes.
• A growth mindset and commitment to ongoing personal and professional development.
• Experience in Project Management: Demonstrated ability to manage and oversee projects effectively.

Benefits:

• Health insurance
• 401(k) and 401(k) matching
• Dental discount
• Employee discount
• Paid time off
• Retirement plan

Office Hours:

• Monday: 9:00 am to 7:00 pm
• Tuesday: 9:00 am to 7:00 pm
• Thursday: 9:00 am to 7:00 pm
• Friday: 9:00 am to 7:00 pm
• Saturday: 9:00 am to 5:00 pm

To ensure we can assess your qualifications fully, please answer all application questions and complete any skill tests required.

Work Location: In-person

Join a team where your contributions are valued, your growth is supported, and every day is an opportunity to make a difference. Apply today!

Job Type: Full-time

Pay: From $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Paid time off
• Retirement plan

Application Question(s):

• Why do you want to work with Z Dentist?
• What is your favorite personal development book or podcast?
• What are you seeking in your next job position?
• If you are offered employment, when would you be available to begin work?
• Do you have personal core values? If yes, what are they?
• What about our job ad resonated with you?
• Which of OUR core values seems to be your strongest?
• Do our hours work for you?
• Can you describe your project management experience, including the types of projects you have managed and your role in overseeing them?

Work Location: In person