Medical Receptionist - Optometry & Dentistry

Job Overview

We are seeking a dynamic and detail-oriented Medical Receptionist specializing in Optometry and Dentistry to join our healthcare team. In this vital role, you will serve as the first point of contact for patients, ensuring a smooth and welcoming experience from appointment scheduling to check-in and check-out. Your expertise in medical administrative support, medical billing, and electronic health records management will be essential in maintaining efficient clinic operations. If you thrive in a fast-paced environment, possess excellent communication skills, and have a passion for delivering exceptional patient service, this opportunity is perfect for you!

Responsibilities

• Greet patients warmly and professionally, providing outstanding customer service at the front desk
• Schedule appointments using EMR (Electronic Medical Records) systems such as Epic, Meditech, or eClinicalWorks
• Verify patient insurance coverage and process health insurance claims accurately using knowledge of HIPAA regulations and CPT/ICD coding standards
• Manage patient records with meticulous attention to confidentiality, ensuring compliance with clinical confidentiality policies
• Collect payments, perform medical collections, and handle billing procedures in accordance with Medicare and other insurance guidelines
• Review documentation for accuracy and completeness, including care plans and medical records updates
• Maintain a clean and organized office environment by filing documents, managing electronic health records (EHR), and performing routine clerical tasks such as data entry and 10-key typing

Requirements

• Proven experience as a Medical Receptionist or administrative support role within a clinical setting, preferably in optometry or dental clinics
• Strong computer skills with proficiency in EMR/EHR systems like Epic, Meditech, Athenahealth, or eClinicalWorks
• Knowledge of medical billing, coding (ICD-9/10, CPT), health insurance procedures, and documentation review processes
• Excellent phone etiquette with the ability to communicate clearly via phone and in person
• Ability to handle multiple tasks efficiently while maintaining attention to detail in a busy environment
• Bilingual abilities are highly desirable to serve diverse patient populations
• Familiarity with healthcare regulations including HIPAA compliance and clinical confidentiality policies
• Strong organizational skills with experience managing medical records, appointment scheduling, and office management tasks

Join our team to make a meaningful impact on patient care while developing your career in a supportive and energetic environment! We are committed to fostering growth opportunities for all staff members who bring enthusiasm, professionalism, and dedication to their work.

Pay: $22.00 - $26.00 per hour

Expected hours: 35.0 – 40.0 per week

Benefits:

• 401(k)
• Employee discount
• Flexible spending account
• Paid time off

Work Location: In person