Insurance & Front Office Coordinator

Insurance & Front Office Coordinator – (Oakland, NJ)

Pay: $24–$32/hour, based on experience Schedule: Monday-Friday (Hours to be discussed) Type: Full-time or Part-Time

We're a busy, modern four-operatory practice looking for an organized, people-friendly coordinator to handle the financial side of patient care and help run our front desk. You'll be part of a small, close-knit team: you'll work alongside our patient care coordinator and a remote virtual assistant who handles insurance verifications and pre-determinations. Your job is to take that information, turn it into clear treatment estimates, and make sure patients understand their coverage and that the office gets paid.

What you'll do

Insurance & billing

• Coordinate daily with our remote VA on verifications, breakdowns, and pre-determinations
• Review treatment plans against benefit information and prepare accurate patient estimates
• Explain coverage and out-of-pocket costs to patients clearly and confidently
• Submit claims and follow up on unpaid or denied claims until they're resolved
• Post insurance payments and EOBs/ERAs in Dentrix
• Collect patient payments at time of service and follow up on balances

Front office

• Answer phones and greet patients
• Schedule and confirm appointments
• Handle prescription and referral calls on behalf of the doctor
• Work with our patient care coordinator to keep the schedule full and patients well cared for

What we're looking for

• 2+ years of dental front office, insurance, or billing experience (required)
• Working knowledge of dental insurance: PPO plans, CDT codes, coordination of benefits, claims follow-up
• Dentrix experience strongly preferred
• Must have knowledge
• Comfortable discussing money with patients and collecting payments
• Able to juggle phones, patients, and billing without letting things slip
• Clear communicator who works well with a team, both in-office and remote
• Solid understanding of HIPAA

What we offer

• Benefits: PTO, 401(k) with 4% match, dental care
• A team that values systems, with a VA supporting the insurance workload

To apply, send your resume and a few sentences about your dental front office and insurance experience to rahman3600@gmail.com.

Pay: $26.57 - $32.00 per hour

Expected hours: 20.0 – 35.0 per week

Benefits:

• 401(k)
• Paid time off

Work Location: In person