Front Office Coordinator

Job ID: 958
Location: 6443 W. 10th Street #204, Indianapolis, IN 46214
Job Type: Full-time
Weekly hours: Average 40hrs

Grow your career in a practice where patients feel welcome and your work makes a difference.
Are you the warm, welcoming face people remember? Do you thrive in fast-paced environments where no two days are the same? We’re looking for a Front Office Coordinator who will be the heart of our office, creating an exceptional first impression for every visitor, client, and team member who walks through our doors.

What You’ll Love About Us:

• A Positive, Team-Oriented Culture: We believe in supporting one another and celebrating successes, big or small.
• Opportunities for Growth: We’re committed to helping you advance your skills and reach your career goals.
• Work-Life Balance: Flexible scheduling and an environment that respects your personal time.
• Your voice matters: We encourage feedback and innovation at every level.

Benefits of being part of the West 10th Team

• Benefits are available after 60 days of employment
• Medical, dental, and vision insurance with company contribution
• Life Insurance
• Flexible spending (health and dependent care) account
• Paid Time Off & 6 paid holidays off
• Employee Stock Ownership Plan
• 401K
• Daily Pay
• Professional development assistance
• FREE continuing education opportunities
• Employee assistance program

Responsibilities

• Ensures the telephone is answered in a timely and professional fashion.
• Helps ensure efficient and profitable operations by seeking patient referrals, maintaining equipment, utilizing supplies cost-effectively, and posting patient charges accurately.
• Ensures all insurance is verified and communicated to clinical staff and patients.
• Ensures all financial obligations are communicated with the patient and properly noted for each procedure.
• Ensures all accounts are properly credited when payment is received.
• Follows scheduling guidelines to ensure a manageable and profitable schedule for the dentist and hygienists.
• Actively participates in recall program to ensure goals are achieved.

Qualifications

• High school diploma
• Have strong communication skills
• Have an eagerness to learn and grow
• Must pass a background check and drug screen

Any offer of employment is contingent upon the Company’s determination that the candidate has successfully passed a background check, including a drug screen.
We are an equal-opportunity employer and consider all qualified candidates equally.