Front Office Coordinator

About Our Practice

We strive to make our office an enjoyable place to work. While we stay busy and productive, we are intentional about not overbooking so our team can provide great care without burnout. Our environment is friendly, supportive, and low-stress, with people who genuinely enjoy working together. We value work-life balance and offer a schedule that allows time away from the office to enjoy family, hobbies, and the things that matter most outside of work.

We are a small, patient-focused dental practice committed to providing comprehensive, high-quality care in a calm and supportive environment. We value teamwork, attention to detail, and building long-term relationships with our patients.

Responsibilities

• Patient scheduling and recall: Manage the doctor and hygiene schedules in Open Dental, confirm appointments, fill openings, track broken appointments and recall, and make sure every patient leaves with their next visit booked.
• Check-in, check-out and treatment presentation: Greet and check out patients, present treatment plans, set up financial arrangements (including CareCredit), and follow up on incomplete treatment.
• Insurance and billing: Verify benefits, enter insurance information, submit and post claims, follow up on unpaid claims, and generate and mail patient statements.
• Payments, reporting and daily balancing: Collect and post payments, process refunds, prepare bank deposits, balance the day and close out the month, and run A/R, collections and production reports for the doctor.
• Office operations: Open and close the front office, manage voicemail and patient correspondence (including records requests), keep the office calendar, order front-office supplies, and troubleshoot basic computer issues.

Requirements

• Front office coordinator experience preferred (will consider strong applicants)
• Strong communication and teamwork skills
• Reliable, punctual, and professional

Nice to Have (but not required)

• Experience with dental assisting in past

What We Offer

• Competitive pay
• Paid time off and holidays
• Supportive team and respectful doctor
• Opportunity for long-term stability and growth
• Modern office with updated equipment

How to Apply

Please submit your resume and a brief introduction telling us why you’d be a great fit.

Pay: $22.00 - $26.00 per hour

Expected hours: 36.0 per week

Benefits:

• Employee discount
• Paid time off

Work Location: In person