Front Office Administrator

Front Office Administrator Durango Kids Pediatric Dentistry | Durango, CO

Are you bubbly, friendly, organized, and great with kids?
Durango Kids Pediatric Dentistry is looking for a fun, upbeat, and dependable Front Office Administrator to join our team!

Our office is a little different from your typical dental office. We work with kids all day, which means there are plenty of smiles, silly moments, and big personalities. We’re looking for someone who can roll with it all while helping every child and family feel welcomed, comfortable, and cared for.

If you’re the person who naturally makes friends wherever you go, loves working with children, and can keep a busy schedule organized without losing your smile—we want to meet you!

What You'll Be Doing

You’ll be an important part of creating a great experience for our patients and families from the moment they walk through the door.

• Welcome our patients and families with a warm, genuine smile
• Help children feel comfortable and excited about their dental visit
• Schedule and coordinate appointments by phone, communication platform, and email
• Answer phones and help families with questions and requests
• Manage and maintain our scheduling system
• Stay on top of communication platform and email requests with prompt follow-up
• Keep digital patient records organized and accurate
• Verify insurance information
• Collect and process payments
• Handle patient check-ins and check-outs
• Work closely with our awesome dental team to keep the day running smoothly
• Help keep our office clean, organized, and welcoming
• Most importantly, help make the dentist a positive experience for kids!

The Person We're Looking For

We’re not just looking for someone who can answer a phone and schedule an appointment. We’re looking for a personality!

You might be a great fit if you are:

• Bubbly & positive — You bring good energy to the room.
• A kid person — You genuinely enjoy talking to, helping, and connecting with children.
• Warm & welcoming — You can make a nervous parent or shy child feel at ease.
• Organized — You love a good checklist and can keep track of all the moving pieces.
• Personable — You enjoy getting to know families and building relationships.
• Tech-savvy — Computers and new technology don’t intimidate you.
• A team player — You’re willing to jump in and help wherever you’re needed.
• Detail-oriented — You understand that the little things matter.
• Calm under pressure — Busy days, ringing phones, and unexpected surprises don’t throw you off your game.
• Fun! — You understand that working with kids means sometimes being a little silly.

Bonus Points!

• Previous experience as a scheduling coordinator, receptionist, or in a similar role
• Experience working in a dental or healthcare office
• Familiarity with Dentrix
• Experience working with children

Don’t have dental experience? That’s okay! We can teach you the dental side of the job. What’s harder to teach is a genuine love for people, a great attitude, and the ability to connect with kids.

Why Durango Kids?

We believe kids deserve a dental experience that feels safe, positive, and even a little bit fun.

Our front office team sets the tone for that experience. You’ll be the friendly face greeting families, the reassuring voice on the phone, and the person helping everything behind the scenes stay on track.

If you’re looking for a workplace where you can be yourself, work with an amazing team, make kids smile, and have a little fun while you’re at it, we’d love to hear from you!

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Come help us make going to the dentist something kids can actually look forward to!

Pay: $18.00 - $22.00 per hour

Expected hours: 34.0 – 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• On-the-job training
• Opportunities for advancement
• Paid sick time
• Paid time off
• Vision insurance

Application Question(s):

• Are you available full time Monday - Friday?

Location:

• Durango, CO 81301 (Preferred)

Shift availability:

• Day Shift (Required)

Work Location: In person