Front Desk Receptionist

Job Overview
We are seeking a highly organized and professional Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for our clients and visitors, providing exceptional customer service while managing various administrative tasks. They will undertake administrative tasks including but not limited to taking calls, filling the schedule, treatment planning, verifying insurance, processing insurance, claims, and other various tasks. The ideal candidate will be competent in prioritizing and working with little supervision. This role requires a friendly demeanor, strong communication skills, and the ability to handle multiple responsibilities in a fast-paced environment.

Responsibilities

• Greet and assist clients and visitors in a warm and welcoming manner.
• Answer phone calls and respond to inquiries with professionalism and efficiency.
• Manage appointment scheduling and maintain accurate calendars for staff members.
• Perform data entry tasks to ensure client information is up-to-date in our systems.
• Handle correspondence, including emails and mail, ensuring timely responses.
• Maintain office organization by managing supplies, filing documents, and keeping the reception area tidy.
• Support office management duties to ensure smooth daily operations.
• Collect payments from patients and payment entries

Experience

• Previous experience as a medical receptionist or dental receptionist is preferred but not required.
• Proficiency in office software applications, including excel, google docs
• Must have strong customer service principles and practices is essential.
• Strong data entry skills with exceptional attention to detail are necessary for maintaining accurate records.
• Experience in customer support roles will be advantageous for this position.
• Experience in sales, marketing, and managing social media platforms is a plus.
• Bilingual in Spanish or Vietnamese is preferred
• Previous experience is preferred but will be willing to train the right candidate.

If you are a motivated individual with excellent organizational skills and a passion for customer service, and would like to grow in a modern supporting dental office, we encourage you to apply for this exciting opportunity as a Front Desk Receptionist.

Job Type: Full-time

Pay: $22.00 - $28.00 per hour

Expected hours: 30.0 – 32.0 per week

Benefits:

• 401(k)
• Employee discount
• Paid time off

Application Question(s):

• Are you available to work Mondays, Tuesdays, Wednesdays, and Fridays?

Work Location: In person