Front Desk Receptionist

We're looking for an organized, friendly, and dependable Front Desk Coordinator to be the first point of contact for our clients. You'll keep communication flowing between our lab and the dental offices we serve, and help keep cases moving on schedule. This role is a great fit for someone who enjoys a fast-paced environment, takes pride in getting the details right, and loves helping people.

Responsibilities

• Answer phone calls and emails from dental offices in a professional, timely manner
• Greet visitors and clients at the front desk
• Log incoming cases and track their progress through the lab
• Coordinate case pickups, deliveries, and due dates
• Communicate updates between doctors' offices and our lab team
• Help with invoicing, records, and general administrative tasks
• Keep the front office organized and running smoothly

What We're Looking For

• Customer service experience (dental or healthcare experience is a plus, but not required)
• Strong organizational skills and attention to detail
• Comfort working in a fast-paced environment and juggling multiple priorities
• Clear, friendly communication by phone, email, and in person
• Basic computer skills; willingness to learn our case management software
• Reliable, punctual, and team-oriented

Pay: $25.00 - $35.00 per hour

Expected hours: 40.0 per week

Benefits:

• Employee discount
• Health insurance
• Paid time off

Work Location: In person