Front Desk Receptionist – Dental Office

Job Summary
We are seeking a dynamic and friendly Part-Time Front Desk Receptionist to join our busy dental office. In this vital role, you will be the first point of contact for patients and visitors, providing exceptional customer service while managing administrative tasks with efficiency and professionalism. Your energetic approach will help create a welcoming environment, ensuring smooth daily operations and a positive patient experience. This position offers an excellent opportunity for individuals with strong office skills, medical administrative support experience, and a passion for healthcare to contribute to a thriving dental practice. This position will potentially be converted to full-time.

Responsibilities

• Greet patients and visitors warmly, establishing a friendly and professional atmosphere at the front desk
• Answer multi-line phone systems promptly and courteously, directing calls appropriately and handling inquiries with confidence
• Schedule patient appointments efficiently utilizing dental scheduling software and maintain accurate appointment calendars
• Collect patient information, update records, and review documentation for completeness and accuracy in compliance with HIPAA regulations
• Manage patient check-in and check-out procedures, including intake forms, consent forms, and other necessary documentation review
• Maintain organized filing systems for dental records and other administrative documents while ensuring confidentiality of health information management
• Utilize computer skills to operate office equipment effectively, including dental practice management software - OpenDental
• Uphold excellent phone etiquette and customer service standards to foster positive relationships with patients and team members

Qualifications

• Previous experience working in a dental clinic or medical office environment is highly preferred; clinic experience is a strong plus
• Excellent organizational skills with attention to detail in documentation review and medical records management
• Bilingual abilities are a plus to serve diverse patient populations effectively
• Demonstrated customer service skills with professional phone etiquette and effective communication abilities
• Computer literacy with proficiency in Microsoft Office applications (Word, Excel) along with familiarity with dental practice management software such as OpenDental
• Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining professionalism at all times

Join our team as a Front Desk Receptionist – Dental Office to make a meaningful difference in patients’ lives through exceptional service. We value energetic individuals who are eager to support our mission of providing outstanding dental care while fostering a welcoming atmosphere for all.

Pay: $16.00 - $18.00 per hour

Language:

• English, Spanish (Preferred)

Work Location: In person