Front Desk Professional / Dental Assistant

Company Overview

Downtown Dental is a vibrant, family-oriented dental practice dedicated to providing exceptional, patient-centered oral healthcare. Our modern, state-of-the-art clinic fosters a supportive team environment where professional growth and meaningful patient relationships are prioritized.

Job Summary

We are seeking an energetic and detail-oriented Front Desk Professional / Dental Assistant to join our dynamic team. This position offers an exciting opportunity to contribute to high-quality dental care while gaining valuable experience in a busy clinical setting. The ideal candidate will excel in patient management, clinical support, and maintaining a welcoming atmosphere for all patients.

This position will involve a combination of front office and clinical dental assisting duties, including but not limited to:

Front Desk Responsibilities

• Greeting patients and providing exceptional customer service.
• Scheduling and confirming dental appointments.
• Answering incoming phone calls and responding to patient inquiries.
• Creating insurance estimates and assisting patients with understanding their financial responsibilities.
• Accepting payments and assisting with billing and insurance-related questions.
• Communicating and working with insurance companies.
• Coordinating referrals to specialty dental offices.
• Maintaining accurate patient records and assisting with other administrative tasks.
• Supporting the efficient operation and workflow of the dental office.

Dental Assisting Responsibilities

• Preparing, cleaning, and organizing treatment rooms.
• Sterilizing and organizing instruments and maintaining a clean, safe clinical environment.
• Assisting the dentist chairside during dental procedures.
• Taking dental x-rays, as permitted by applicable training, certification, and regulations.
• Helping patients feel comfortable and easing dental anxiety.
• Explaining procedures and treatment plans to patients as directed by the dental team.
• Anticipating the needs of the dentist and supporting efficient clinical workflow.
• Assisting with other clinical duties as needed and within the scope of training and applicable regulations.

Join us at Downtown Dental where your skills will make a real difference in patients’ lives! We’re dedicated to fostering a positive work environment that encourages professional development while delivering outstanding care.

Background Check Requirement: Employment is contingent upon the successful completion of a background check.

Pay: $20.00 - $25.00 per hour

Expected hours: 38.0 per week

Benefits:

• Continuing education credits
• Disability insurance
• Employee discount
• Flexible spending account
• Opportunities for advancement
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person