Front Desk Dental Receptionist

Job Overview

We are seeking a dynamic and detail-oriented Front Desk Dental Receptionist to join our vibrant dental team! In this vital role, you will be the first point of contact for patients, providing exceptional customer service while managing a wide range of administrative and clinical support tasks. Your energetic approach and organizational skills will ensure smooth daily operations, foster positive patient experiences, and uphold the highest standards of confidentiality and professionalism. If you thrive in a fast-paced environment and are passionate about healthcare support, this is the perfect opportunity to contribute to a caring dental practice.

Duties

• Greet patients warmly, verify their appointment details, and assist with check-in procedures using Open Dental.
• Manage patient scheduling efficiently, including appointment confirmations and rescheduling as needed
• Collect and process payments, insurance information, and perform medical billing using health insurance knowledge and CPT coding standards
• Maintain accurate medical records and documentation review in compliance with HIPAA regulations and clinical confidentiality policies
• Answer multi-line phone systems with professional phone etiquette, schedule appointments, answer patient inquiries, and direct calls appropriately
• Assist with clinical administrative tasks such as verifying insurance coverage, explaining treatment plans, and supporting care plan documentation
• Support clinic operations by managing electronic health records (EHR), updating patient information, and ensuring seamless office flow

Requirements

• Proven experience as a Medical Receptionist or Front Desk Dental Receptionist in a dental or medical clinic setting with strong clinic experience
• Strong customer service skills with the ability to communicate effectively over the phone and in person while maintaining professionalism under pressure
• Bilingual abilities are highly preferred to serve diverse patient populations effectively
• Knowledge of HIPAA compliance, clinical confidentiality policies, and health information management practices
• Previous dental clinic experience is advantageous; familiarity with dental-specific procedures such as CPT coding for dental services is a plus
• Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail

Join us in delivering outstanding patient care through energetic service and meticulous administrative support! We are committed to fostering an inclusive environment where your skills can shine. This paid position offers an exciting opportunity to grow within a supportive healthcare team dedicated to excellence.

Pay: $18.00 - $27.00 per hour

Expected hours: 30.0 – 40.0 per week

Work Location: In person