Front Desk Dental Office

We are seeking a dedicated and compassionate Front Office Assistant to join our dynamic team in a fast-paced general dentistry clinic on Mondays, Tuesdays, Thursdays and Fridays. The position hours are 7:30am to 5:30pm with an hour off for lunch. As a key member of our health care team, the successful candidate will play a vital role in providing top-notch customer service and contributing to the overall success of the practice. If you are passionate about delivering exceptional patient experiences, we would love to hear from you.

**Duties**

The Office Assistant will be responsible for a wide range of duties, including:

• greeting patients
• registering new patients according to established office protocols
• assisting patients to complete all necessary forms and documentation
• verifying and updating patient information
• informing patients of dental office procedures and policy
• moving patients through appointments as scheduled
• entering all relevant patient information into data system
• maintaining and managing patient records in compliance with privacy and security regulations
• answering and managing incoming calls
• responding and complying to requests for information
• scheduling patient appointments
• confirming upcoming appointments and recalls according to office protocol
• checking daily appointment schedule
• filling in cancellations and no-shows
• organizing referrals to other medical specialists
• collecting and receipt of payments from patients at time of treatment
• informing patients of financial treatment plan options
• preparing and mailing billing statements
• preparing claim forms for dental insurance
• arranging supporting documents for insurance claims
• sorting and distributing incoming and outgoing post
• monitoring and maintaining inventory of dental office supplies
• updating patient education materials
• maintaining a professional reception area
• safeguarding patient privacy and confidentiality

**Experience**

The ideal candidate will have relevant experience working in a dental clinic setting. Prior experience with Eaglesoft software is highly desirable. The successful candidate will also possess excellent communication and interpersonal skills, thrive in a high pace environment, and excel at multitasking.

If you are a motivated and compassionate individual with a passion for patient care, we encourage you to apply for this exciting opportunity.

Pay: $26.00 - $30.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible spending account
• Paid sick time
• Paid time off

Work Location: In person