Front Desk / Dental Assistant

Front Office Coordinator – Prosthodontic Dental Practice

LA Prosthetic Dentistry | Shreveport, LA

About Us

LA Prosthetic Dentistry is a high-end, fee-for-service prosthodontic practice specializing in advanced restorative, cosmetic, and implant dentistry.

Our practice combines advanced digital technology with highly personalized patient care. We work closely with patients and referring dental professionals throughout the region, often managing complex and comprehensive treatment.

We are a small, detail-oriented team with high standards for professionalism, communication, organization, and patient experience.

Position Overview

We are seeking a Front Office Coordinator to become an important part of our team.

This position is ideal for someone who is organized, personable, dependable, and comfortable communicating with patients in a professional environment. Because many of our patients are undergoing extensive dental treatment, our front office team plays an important role in making sure every patient feels welcomed, informed, and well cared for from the first phone call through completion of treatment.

This is not simply a receptionist position. We are looking for someone who can take ownership of the front office, stay ahead of the schedule, communicate effectively with patients, and help keep the practice running smoothly.

Responsibilities

Responsibilities include:

• Greeting patients and creating a professional, welcoming experience
• Answering and managing incoming phone calls
• Scheduling and confirming appointments
• Managing patient check-in and check-out
• Coordinating new patient appointments and referrals
• Communicating with patients regarding appointments, treatment, and next steps
• Following up with prospective and existing patients
• Collecting and processing patient payments
• Maintaining accurate patient information and documentation
• Communicating with referring dental offices
• Preparing correspondence and patient communications
• Monitoring the schedule and proactively addressing scheduling needs
• Coordinating with the clinical team to maintain an efficient patient flow
• Helping ensure that patients receive consistent communication throughout their treatment
• Assisting with general administrative responsibilities as needed

What We Are Looking For

Our ideal candidate is:

• Warm, professional, and confident when communicating with patients
• Highly organized and attentive to details
• Reliable and punctual
• Comfortable discussing appointments, fees, and financial arrangements professionally
• Able to manage multiple responsibilities without becoming overwhelmed
• Proactive rather than waiting to be told what needs to be done
• Comfortable with computers and learning new technology
• Able to communicate clearly by phone, email, and text
• Interested in becoming a long-term member of a small professional team

Previous dental front office experience is strongly preferred, particularly experience with scheduling, patient coordination, treatment coordination, or dental software.

Experience in a specialty, fee-for-service, cosmetic, implant, or prosthodontic practice is a plus but not required.

Why Join LA Prosthetic Dentistry?

• Work in a modern, fully digital specialty dental practice
• Be part of a small team where your contribution matters
• Work with advanced restorative and implant dentistry
• Receive training and opportunities to expand your responsibilities
• Professional work environment with an emphasis on quality rather than high-volume dentistry
• Competitive compensation based on experience

Schedule

Full-time position

Specific schedule and hours will be discussed during the interview process.

Compensation

Competitive hourly compensation based on experience and qualifications.

How to Apply

Please submit your resume through Indeed.

We would also like to know a little about you. In your application, please briefly tell us:

Why are you interested in this position, and what do you believe makes someone exceptional at managing the front office of a dental practice?

We look forward to hearing from you.

LA Prosthetic Dentistry
Shreveport, Louisiana

info@laprosdentistry.com

318-996-3949

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• Paid time off

Work Location: In person