Front Desk Administrator

Front Desk Administrator – Concierge Dental Practice
Michael C. Byars, DDS

Michael C. Byars, DDS is seeking an exceptional Business Administrator to join our highly personalized, patient-focused dental practice. We are a relationship-driven office committed to delivering an elevated dental experience through outstanding service, attention to detail, and genuine patient care.

This is a unique opportunity to become part of a professional, supportive, and growth-oriented team in a modern, high-end practice environment.

Position Highlights

• 4-day work week with some alternating Fridays
• Positive, patient-centered culture
• High-touch, concierge-level patient care

We are looking for someone who is warm, polished, organized, and naturally service-oriented — someone who thrives on creating an exceptional experience for every patient from the moment they walk through our doors.

The Ideal Candidate Will Have:

• Minimum of 2 years of dental office experience
• Exceptional communication and interpersonal skills
• Professional phone etiquette and strong follow-up abilities
• Outstanding attention to detail and organizational skills
• Ability to multitask and adapt in a fast-paced environment
• A positive, team-oriented attitude
• An innate desire to put patients first
• Dentrix experience is a plus

Responsibilities Include:

• Welcoming and checking patients in and out
• Scheduling and confirming appointments
• Answering patient calls with professionalism and warmth
• Managing over-the-counter collections
• Gathering new patient demographics and insurance information
• Supporting insurance verification processes
• Helping ensure a seamless, exceptional patient experience
• Collaborate with specialist offices to provided extended or shared treatment options for our patients
• Respond timely with patients within our communication platform, Weave
• Occasional treatment planning and presentation

We are searching for someone who takes pride in their work, values meaningful patient relationships, and wants to be part of a practice that prioritizes excellence in every interaction.

Pay: From $25.00 per hour

Benefits:

• 401(k) matching
• Employee discount
• Free parking
• On-the-job training
• Paid time off

Work Location: In person