Front Desk Admin Coordinator -"ACCEPTING EXPERIENCED DENTAL PROFESSIONALS ONLY"

Join a Team Where You Can Grow

Are you an experienced dental front office professional who enjoys making patients feel welcome, keeping things organized, and being part of a great team?

Perinton Dental Group in Fairport, NY is looking for an experienced Front Desk Administrative Coordinator to join our team. This is more than a front desk position—we're looking for someone who wants to build a long-term career with a respected, patient-focused dental practice and has an interest in taking on additional responsibility and leadership opportunities over time.

We are a modern, fully digital dental practice committed to providing exceptional care and an exceptional patient experience. Our office utilizes advanced technology including CEREC same-day crowns, Invisalign, CBCT 3D imaging, dental implants, and more.

Just as important as the technology is our team culture. We believe in supporting one another, investing in professional development, and treating our patients and teammates with respect. We are proud of the relationships we've built with our patients and our community, and we're looking for someone who wants to be part of that.

Why You'll Enjoy Working With Us

• Monday–Friday schedule — no weekends
• $22–$27/hour, based on experience
• Opportunity for career growth and leadership development
• Medical benefits and in-house dental benefits
• 401(k)
• Paid vacation, sick time and holidays
• Professional development and CE course reimbursement
• Employee dental program
• Bonus opportunities
• A supportive, team-oriented work environment
• A modern office with advanced dental technology
• The opportunity to build meaningful, long-term relationships with our patients

What We're Looking For

We're looking for a positive, dependable and experienced dental administrative professional who takes pride in creating a great patient experience.

Recent dental front desk experience is required. Candidates should have worked in a dental office front desk role within the past 3 years.

Our ideal candidate has:

• 2–3+ years of experience in a general dental front office role
• Strong knowledge of dental terminology and procedures
• Experience with productive scheduling and appointment management
• Experience with treatment coordination and financial arrangements
• Knowledge of dental insurance, billing and collections
• Experience with hygiene scheduling and patient re-engagement
• Excellent communication and listening skills
• Strong interpersonal and customer service skills
• Excellent organization and time-management abilities
• A positive, upbeat and self-motivated personality
• A professional, friendly and team-oriented approach
• Strong problem-solving and prioritization skills
• The ability to manage multiple priorities in a busy environment
• Attention to detail and a willingness to learn
• A patient-focused, health-centered mindset
• Open Dental experience is a plus

What You'll Do

As a key member of our front office team, you'll be one of the first people our patients see and interact with. You'll help create a welcoming experience while keeping the administrative side of the practice running smoothly.

Your responsibilities will include:

• Welcoming patients and providing a warm, professional first impression
• Answering phones and responding to patient questions
• Managing patient check-in and check-out
• Scheduling, rescheduling and canceling appointments
• Coordinating treatment and helping patients understand their care options
• Explaining procedures, insurance benefits and financial policies
• Verifying insurance coverage and submitting accurate claims
• Assisting with patient billing, payments and financial arrangements
• Managing patient forms and updating demographic information
• Maintaining accurate electronic dental records, treatment plans, x-rays and financial information
• Calculating fees and processing cash and credit card payments
• Working closely with the clinical team to ensure excellent communication and patient flow
• Supporting the day-to-day administrative needs of the practice
• Helping us create an exceptional experience for every patient who walks through our doors

Ready for Your Next Step?

If you're an experienced dental administrative professional who is looking for a stable, long-term opportunity with a supportive team, a great schedule and room to grow, we'd love to meet you.

If you're friendly, organized, confident in your dental knowledge and enjoy helping people, you may be exactly who we're looking for.

Apply today and tell us a little about why you'd be a great addition to the Perinton Dental Group team!

Job Type: Full-time
Work Location: In person

Benefits

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Opportunities for advancement
• Paid sick time
• Paid time off
• Professional development assistance
• Tuition reimbursement

Pay: $22.00 - $27.00 per hour

Work Location: In person