Financial Coordinator

Financial Coordinator Job Type: Full-Time, M-F, 8am-5pm
Location: Cedar Park Smiles & Georgetown Orthodontics

Pay: [Insert Pay Range]

Desired Start Date: November 9th

Summary

We are looking for a detail-oriented, organized, and friendly Financial Coordinator to join our team! This role supports both office locations by managing insurance claims, patient payments, payment plans, and accounts receivable.We believe in creating a positive, supportive team environment where everyone works together to provide exceptional patient care. We are looking for someone who takes pride in their work, enjoys helping others, and wants to be part of a team that values collaboration, communication, and making a difference in our patients’ smiles!

Responsibilities

• Verify orthodontic insurance benefits and submit and track claims.
• Process EOBs and post insurance and patient payments accurately.
• Set up patient financial accounts and recurring payment plans.
• Follow up on denied claims, declined payments, and past-due balances.
• Monitor accounts receivable and outstanding insurance balances.
• Reconcile payments, deposits, and financial records.
• Review accounts for outstanding balances and credits before debond appointments.
• Maintain accurate documentation and protect confidential financial information.
• Communicate financial concerns and unresolved issues to the Office Manager.
• Collaborate with the Treatment Coordinator to ensure accurate financial handoffs.
• Work as part of a supportive team to provide an exceptional patient experience.
• Assist in answering phones and helping reschedule appointments.
• Ability to work from 9am-6pm on some Mondays.

Qualifications

• 1–2 years of experience in dental or orthodontic billing, insurance, collections, or accounts receivable preferred.
• Ability to travel between both office locations throughout the week.
• Experience with Dolphin Patient Management preferred.
• Strong attention to detail and organizational skills.
• Excellent communication and problem-solving abilities.
• Comfortable working with financial records, payment systems, and computer software.
• Professionalism and commitment to patient confidentiality.
• A positive attitude, team-oriented mindset, and willingness to learn.

Why Join Our Team?

At Cedar Park Smiles & Georgetown Orthodontics, we believe that a great patient experience starts with a great team! We value a positive work environment where team members support one another, communicate openly, celebrate successes, and work together toward common goals. You’ll have the opportunity to be part of a team that genuinely cares about our patients and each other. We are looking for someone who brings a positive attitude, takes ownership of their responsibilities, and enjoys being part of something bigger than themselves .If you are organized, dependable, and looking for a workplace where teamwork and patient care truly matter, we would love to meet you!

Pay: $24.00 - $26.00 per hour

Expected hours: 40.0 per week

Benefits:

• Paid sick time

Work Location: In person