Dental Treatment Coordinator

Job Overview

****MUST HAVE DENTAL EXPERIENCE**** As a Dental Treatment Coordinator, you’ll help patients understand their recommended care and navigate each step of the treatment process. You’ll coordinate appointments, explain treatment plans and insurance information, and keep patient records accurate and confidential. Your clear communication and organized approach will help the dental team deliver a smooth, supportive patient experience.

Duties

• Review treatment plans with patients, explain next steps, and coordinate appointments with the dental team.
• Support patients with health insurance questions, benefit information, and required administrative paperwork.
• Manage patient records in electronic health records (EHR) and patient management software, following health regulation policies and confidentiality requirements.
• Respond to patient inquiries, provide attentive customer service, and communicate by phone and in person.
• Your impact: By making treatment plans and administrative steps easier to understand, you help patients make informed decisions and support coordinated care.

Experience

• Medical office experience, medical administrative support, or other office experience is helpful; dental office experience is a plus.
• Knowledge of health insurance, medical terminology, and health regulation policies is preferred.
• Familiarity with EHR systems, electronic health records management, and patient management software is an asset.
• Strong client communication, phone communication, customer service, and typing skills are important.
• Working knowledge of Microsoft Office and a commitment to maintaining patient confidentiality are expected.

Pay: $28.00 - $33.00 per hour

Expected hours: 40.0 per week

Work Location: In person