Dental Receptionist / Treatment coordinator

Job Overview
We are seeking a dynamic and detail-oriented Dental Front Desk / Treatment Coordinator to join our vibrant dental team! In this pivotal role, you will be the welcoming face of our practice, ensuring a smooth and positive experience for every patient from the moment they walk through the door. Your energetic approach and excellent communication skills will help coordinate patient care, manage appointments, verify insurance coverage, and facilitate seamless administrative support. If you thrive in a fast-paced environment, possess strong dental terminology knowledge, and enjoy providing exceptional customer service, this is the perfect opportunity to make a meaningful impact in patients’ lives while utilizing your dental experience.

Responsibilities

• Greet patients warmly upon arrival and assist with check-in procedures using EMR (Electronic Medical Records) systems such as Dentrix
• Schedule appointments efficiently while managing multi-line phone systems with professionalism and courtesy
• Verify insurance benefits, perform insurance eligibility checks, and handle insurance verifications
• Explain treatment plans clearly to patients, review documentation, and ensure understanding of care options
• Maintain accurate dental records and ensure compliance with HIPAA regulations for patient confidentiality
• Manage front desk operations including filing, data entry, appointment reminders, and handling patient inquiries with excellent phone etiquette
• Assist with intake procedures for new patients and update medical history forms while ensuring accuracy in health information management
• Support clinic staff by coordinating care plans and facilitating communication between patients and dental providers

Experience ( Minimum requirements)

• Prior experience in a dental office
• Must provide professional reference from past 3 previous employers
• Strong knowledge of dental terminology
• Familiarity with Dentrix
• Experience with insurance verification
• Excellent customer service skills
• Ability to handle multiple tasks efficiently in a fast-paced environment while maintaining attention to detail

*Bilingual abilities are highly desirable to serve diverse patient populations effectively

Join us to be part of a passionate team dedicated to delivering outstanding dental care! We value energetic professionals who are committed to creating positive experiences for our patients while supporting the administrative backbone of our practice. This role offers an exciting opportunity within a friendly and supportive environment.

* Must pass background check

Pay: $25.00 - $29.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Application Question(s):

• Do you have experience with using Dentrix practice management software?

Experience:

• Dental receptionist: 1 year (Required)

Work Location: In person