Dental Receptionist

Overview
We are seeking a dedicated, fun and organized Front Desk Coordinator to join our team. This role is essential in providing exceptional customer service and ensuring the smooth operation of our front desk area. The ideal candidate will have treatment planning, insurance and be proficient in handling various administrative tasks while maintaining a welcoming environment for patients and visitors.

Responsibilities

• Greet patients and visitors warmly, ensuring a positive first impression.
• Manage the front desk operations, including answering phone calls, scheduling appointments, and handling inquiries.
• Perform insurance verification and assist patients with insurance-related questions.
• Maintain patient records accurately, utilizing health information management practices.
• Operate phone systems efficiently to ensure effective communication within the office.
• Assist with administrative tasks such as filing, data entry, and managing correspondence.
• Utilize Dentrix Ascend software for patient management and appointment scheduling.
• Collaborate with dental receptionists and other staff to ensure seamless patient flow.

Experience

• Previous experience is preferred.
• Experience with presenting comprehensive treatment plans involving multiple phases of treatment.
• Familiar with presenting cases involiving but not limited to crown, bridge, veneers, implants, CBCTs, Invisalign, Botox, fillers, etc.
• Open to learning how to present larger, more complex treatment plans
• Understanding insurance coverages
• Familiar financing options such as care credit and cherry loans
• Proficiency in 10 key typing and familiarity with health information management systems.
• Experience working in a dental or healthcare setting is advantageous.
• Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
• Excellent communication skills, both verbal and written, to interact professionally with patients and team members.
• Familiarity with front desk operations and customer service best practices.

Join our team as a Front Desk Coordinator where your skills will contribute to creating an efficient and welcoming environment for our patients!

Job Type: Full-time

Pay: $22.00 - $29.00 per hour

Benefits:

• Employee discount
• On-the-job training
• Opportunities for advancement
• Paid training

Experience:

• Dental receptionist: 2 years (Required)

Work Location: In person