Dental Receptionist

Job Summary

We are seeking a dynamic and organized Dental Receptionist to join our vibrant dental team! In this vital role, you will be the welcoming face of our practice, ensuring a smooth and efficient patient experience from the moment they walk through the door. Your energetic approach and exceptional customer service skills will help foster a positive environment while managing administrative tasks with precision. This position offers an exciting opportunity to contribute to high-quality patient care and support the daily operations of our busy dental office.

Responsibilities

• Greet patients warmly, verify their appointment details, and check in efficiently using Open Dental, Adit and Virtual Assistant.
• Schedule appointments accurately, coordinate patient flow, and manage calendar updates with attention to detail.
• Collect and process payments, ensuring compliance with HIPAA regulations.
• Maintain and review patient records for accuracy, completeness, and confidentiality in accordance with clinical confidentiality policies.
• Manage phone communication with professionalism, providing clear information about services, appointment scheduling, and insurance inquiries.
• Assist with documentation review and administrative support tasks to ensure proper billing and recordkeeping.
• Support clinic operations by handling front desk duties such as answering inquiries, managing office management software Adit, Annie Virtual Assistant, Open Dental, Office email and maintaining organized records.

Qualifications

• Proven experience as a Dental receptionist
• Strong knowledge of dental terminology
• Familiarity with dental insurers.
• Excellent computer skills including proficiency in Microsoft Office Suite and EMR
• Exceptional customer service skills combined with professional phone etiquette and effective communication abilities.
• Ability to handle multiple tasks simultaneously while maintaining attention to detail in documentation review and administrative support functions.
• Bilingual abilities are a plus to serve diverse patient populations effectively.

Join us in delivering outstanding dental care by providing exceptional administrative support! We value energetic professionals who thrive in fast-paced environments and are committed to maintaining the highest standards of clinical confidentiality and patient service excellence.

Pay: $19.00 - $22.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid sick time
• Paid time off
• Paid training

Work Location: In person