Dental Receptionist / Insurance Coordinator

We are looking for a dependable, friendly Dental Front Desk / Insurance Coordinator with 2–3 years of recent dental front-office experience. This position is ideal for someone who is already comfortable with dental insurance eligibility and benefit verification, including PPO, HMO, and Medi-Cal, and is specifically looking for a consistent part-time schedule.

We are a busy dental office and need someone who can communicate professionally with patients, stay organized, and efficiently handle insurance verification, phones, scheduling, and general front-office responsibilities.

Schedule

• Tuesday: 8:00 AM–2:00 PM
• Wednesday: 8:00 AM–5:00 PM
• Thursday: 8:00 AM–2:00 PM
• Friday: 8:00 AM–2:00 PM

Primary Responsibilities

• Verify dental insurance eligibility and benefits
• Work with PPO, HMO, and Medi-Cal dental plans
• Verify Medi-Cal eligibility and patient coverage
• Obtain and accurately enter insurance benefit information
• Understand deductibles, annual maximums, frequencies, limitations, waiting periods, and patient portions
• Confirm insurance coverage before patient appointments
• Contact insurance companies when additional benefit information is needed
• Answer incoming phone calls professionally and warmly
• Schedule and confirm patient appointments
• Check patients in and out
• Collect copays and patient balances
• Update patient demographics and insurance information
• Assist patients with basic insurance and treatment-plan questions
• Follow up on missing insurance information, recalls, and incomplete treatment
• Communicate with the clinical team to help maintain smooth patient flow
• Maintain patient confidentiality and HIPAA compliance

Requirements

• 2–3 years of recent dental front-office experience preferred
• Hands-on experience verifying dental insurance eligibility and benefits is required
• Experience with PPO, HMO, and Medi-Cal dental insurance strongly preferred
• Comfortable speaking with insurance representatives and patients
• Strong telephone and customer-service skills
• Able to multitask between patients, phones, scheduling, and insurance verification
• Dependable, organized, and detail-oriented
• Comfortable working independently when needed
• Good computer skills
• Practice-Web experience is a plus but not required
• Bilingual English/Spanish is a plus but not required

Pay: $18.00 - $20.00 per hour

Experience:

• Dental office : 1 year (Preferred)

Work Location: In person