Dental Receptionist

Job Overview
We are seeking a dedicated and organized Dental Receptionist to join our team in a private dental office and rural family setting. The position is Monday, Thursday and Friday, no weekends; with the possibility of more days as needed. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks in a dental office environment. This role requires strong communication skills and attention to detail.

Duties

• Greet patients warmly and manage the front desk operations efficiently.
• Schedule and confirm patient appointments using Dentrix.
• Handle patient inquiries and provide information regarding services offered.
• Maintain accurate patient records and ensure compliance with HIPAA regulations.
• Review documentation for completeness and accuracy before patient visits.
• Process payments and manage medical collections as necessary.
• Utilize multi-line phone systems to manage incoming calls effectively.
• Assist with filing, clerical tasks, and general office management duties.
• Collaborate with dental staff to ensure smooth patient flow and care plan implementation.

Qualifications

• Previous experience as a Dental Receptionist is preferred.
• Familiarity with dental terminology and health information management is essential.
• Proficiency in Dentrix is highly desirable.
• Strong computer skills, including Microsoft Office Suite; typing proficiency is preferred.
• Excellent phone etiquette and customer service skills to enhance patient interactions.
• Ability to work independently as well as part of a team in a busy clinic environment.
• Bilingual candidates are encouraged to apply; additional language skills can be an asset.
• Strong organizational skills with attention to detail for documentation review. Join our team as a Dental Receptionist, where you will play a vital role in providing excellent patient care while managing essential administrative functions within our dental practice.

Pay: $26.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Paid time off

Work Location: In person