Dental Receptionist / Front Office – Bilingual Spanish Preferred

Morada Dental is looking for a strong, talented Dental Receptionist to join our team!

We are a busy, fast-paced dental office looking for someone who is smart, highly organized, detail-oriented, confident, and genuinely loves helping patients.

We need someone who doesn't just sit at the front desk waiting for the phone to ring. We are looking for a proactive person who will pick up the phone, call patients, fill the schedule, follow up, and help patients get the dental care they need.

This is an excellent opportunity for someone who wants to make dentistry their long-term career and grow with a strong team.

What We’re Looking For

• Bilingual English/Spanish strongly preferred
• Exceptional attention to detail
• Excellent customer service and communication skills
• Friendly, positive, and professional personality
• Highly organized with strong follow-through
• Strong multitasking and problem-solving abilities
• Comfortable working in a busy, high-volume environment
• Confident speaking with patients on the phone
• Proactive about calling patients to schedule and book appointments
• Comfortable following up with unscheduled patients
• Able to identify openings in the schedule and work to fill them
• Quick learner who can understand new systems and processes
• Able to prioritize tasks without losing attention to detail
• Dependable, responsible, and punctual
• Positive attitude and strong work ethic
• Team player who is willing to help wherever needed
• Takes initiative and does not need constant direction
• Interested in building a career in dentistry
• Flexible availability Monday through Saturday

Key Responsibilities

• Answer incoming calls professionally and efficiently
• Greet patients and provide an excellent customer experience
• Make outbound calls to patients to schedule appointments
• Follow up with patients who have pending or unscheduled treatment
• Call patients to fill cancellations and open appointment times
• Schedule, confirm, and manage patient appointments
• Maintain a productive and organized doctor schedule
• Help patients understand their appointments and next steps
• Accurately enter and update patient information
• Maintain detailed and accurate notes
• Communicate effectively with doctors and clinical team members
• Stay on top of follow-ups and unfinished tasks
• Help maintain an organized front office and smooth patient flow
• Work together with the team to achieve office goals

The Person We Want

We are looking for someone who is sharp, motivated, organized, resourceful, and naturally good with people.

You should be the type of person who notices the details, follows through, and doesn't let things fall through the cracks. If there is an opening in the schedule, you are already thinking about which patients you can call to fill it.

You enjoy talking to patients, building relationships, solving problems, and helping people move forward with their dental care.

Dental experience is a plus, but intelligence, attention to detail, customer service skills, work ethic, reliability, and the willingness to learn are extremely important to us.

Schedule

Candidates must have flexible availability Monday through Saturday.

Join Morada Dental

If you are positive, dependable, motivated, and looking for more than just another job, we would love to meet you.

We are looking for someone who wants to learn, grow, and build a long-term career with Morada Dental. Apply today!

Pay: $18.00 - $22.00 per hour

Benefits:

• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Are you bilingual in English and Spanish and comfortable communicating professionally with patients in both languages?

• Are you available to work a flexible schedule Monday through Saturday, including Saturdays when scheduled?
• Are you comfortable making outbound calls throughout the day to schedule patients, follow up on treatment, fill cancellations, and keep the schedule productive?
• How many years of dental front-office/reception experience do you have?
• Morada Dental is a busy, fast-paced office where attention to detail is extremely important. Please briefly describe how you stay organized when answering phones, checking patients in/out, scheduling appointments, and completing follow-ups at the same time.

Written response required

Work Location: In person