Dental Receptionist

Overview
Join our dynamic dental team as a Dental Receptionist, where your energetic and welcoming attitude will set the tone for an exceptional patient experience. In this vital role, you will serve as the first point of contact for patients, managing appointments, insurance verifications, and medical records with precision and professionalism. Your proactive approach will ensure smooth office operations, foster positive patient relationships, and support the overall success of our clinic. We are seeking a motivated individual who thrives in a fast-paced environment and is passionate about delivering outstanding customer service.

Duties

• Greet patients warmly and professionally, creating a friendly and efficient front desk environment
• Schedule appointments accurately using dental practice management software such as Dentrix
• Verify insurance coverage and benefits, including Medicare and Medicaid, ensuring accurate billing and coding with CPT, ICD-9, ICD-10 codes
• Handle multi-line phone systems with excellent phone etiquette, addressing patient inquiries promptly and courteously
• Perform insurance verification and medical billing tasks, including collection of payments and processing claims in compliance with HIPAA regulations
• Maintain organized dental records, medical records, and filing systems while reviewing documentation for accuracy and completeness
• Support medical administrative functions such as intake procedures, documentation review, and appointment reminders
• Assist with office management duties to ensure smooth daily operations in a busy dental clinic setting

Qualifications

• Proven experience as a Dental Receptionist in a clinical or dental office environment
• Strong knowledge of dental terminology, and health information management practices
• Familiarity with Dentrix is REQUIRED
• Excellent computer skills
• Exceptional customer service skills with the ability to handle multi-line phone systems professionally
• Ability to verify insurance benefits accurately and process medical billing efficiently
• Bilingual abilities are a plus to serve diverse patient populations effectively
• Strong organizational skills with attention to detail in documentation review and filing processes
• Knowledge of HIPAA regulations to ensure patient confidentiality at all times
• Previous clinic or dental office experience is highly desirable; familiarity with dental terminology such as care plans is advantageous

Join us to be part of a vibrant team dedicated to providing top-tier dental care through exceptional administrative support. Your enthusiasm and expertise will help create a welcoming environment where patients feel valued from their first call to their final appointment!

Job Type: Full-time

Pay: From $22.00 per hour

Benefits:

• Free parking
• On-the-job training

Work Location: In person