Dental & Orthodontic Front Office Receptionist

Front Office Receptionist Responsibilities

Established pediatric dental practice that values the team approach. Our staff are dedicated to delivering high quality service to our community. We have established protocols, a fun, high-energy, professional, and positive work environment. We serve a wonderful community of families that we are invested in and we love getting to be a part of their lives. We provide an environment that encourages you to learn and advance your skills and leadership development opportunities. If you would like to be part of a unique office that has the privilege of serving others, we want you to be part of our team!

As a Front Office Receptionist, you will play a crucial role in the patient experience. We are looking for someone who will deliver a high level of service for our patients & parents. We are seeking someone with strong interpersonal and communication skills, who will interact in a professional manner and appearance at all times.

Responsibilities

· Cultivate a positive and inviting atmosphere at the front desk, ensuring a unique and comfortable patient experience

· Manage incoming calls with enthusiasm, providing information, and scheduling appointments with a friendly touch

· Efficiently coordinate the appointment calendar, showcasing excellent organizational skills

· Verify and update patient information, including insurance details, with precision and attention to detail

· Determine insurance eligibility, limitations and payment estimates necessary to facilitate financial arrangements

· Assist patients with any questions regarding dental procedures, fees, or insurance coverage

· Handle billing, processing payments and insurance claims with a customer-focused approach

· Arrange specialist referrals when required

· Maintain the reception area's cleanliness and orderliness

Benefits

· We offer competitive pay based on experience and qualifications

· This is a full-time position with opportunities for career growth within our dental practice

Job Type: Part-time

Pay: $16.00 - $22.00 per hour

Benefits:

• Opportunities for advancement

Work Location: In person