Dental Office Receptionist (One year of experience required)

Job Title: Dental Receptionist – Front Desk Coordinator

Location: Worcester, MA

Overview:
Our well-established dental practice is seeking an experienced Dental Receptionist to manage front desk operations and support a smooth patient experience. The Dental Receptionist is a critical member of our team, responsible for patient communication, scheduling, insurance verification, billing, and overall office workflow. This role is perfect for someone who is organized, professional, and passionate about helping patients while supporting a busy dental practice.

Responsibilities:

• Serve as the first point of contact for patients as a professional Dental Receptionist
• Greet and check in patients, ensuring a welcoming and friendly environment
• Manage patient appointment scheduling, cancellations, and follow-ups
• Verify dental insurance eligibility and handle billing processes accurately
• Maintain accurate patient records and input data into Eaglesoft or other dental practice management software
• Answer phones, respond to patient inquiries, and provide information on treatments, procedures, and office policies
• Assist with front desk administrative tasks including filing, scanning, faxing, and handling patient correspondence
• Coordinate with dental assistants, hygienists, and dentists to support daily office operations
• Ensure a professional and efficient workflow within the dental office

Requirements:

• Previous experience as a Dental Receptionist or in a dental office is required
• Knowledge of dental insurance billing and claims processing
• Proficiency in Eaglesoft or similar dental practice management software preferred
• Strong organizational, multitasking, and communication skills
• Positive attitude and ability to prioritize tasks effectively in a busy office environment
• Attention to detail and commitment to patient confidentiality

Why Join Us:

• Competitive compensation and benefits based on experience and skills
• Full-time or part-time schedule, Monday-Thursday; no weekends required
• Opportunity to work in a professional, supportive dental office environment
• Chance to grow your career as a Dental Receptionist while enhancing patient experiences

If you are a motivated and detail-oriented professional looking to thrive as a Dental Receptionist, please email your resume for consideration

Job Types: Full-time, Part-time

Pay: $20.00 - $27.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Continuing education credits
• Dental insurance
• Employee discount
• Flexible schedule
• Paid time off

Experience:

• Dental receptionist: 1 year (Required)

Work Location: In person