Dental Office Manager/Treatment Coordinator

Job Overview

We are seeking a dynamic and detail-oriented Assistant Dental Office Manager to join our vibrant healthcare team. In this pivotal role, you will support the daily operations of a busy dental practice, ensuring seamless patient care, efficient administrative workflows, and compliance with healthcare regulations. Your leadership will help foster a welcoming environment for patients and staff alike, while managing essential practice functions with enthusiasm and precision. This position offers an exciting opportunity for a motivated professional to contribute to a thriving dental practice while honing their management skills in a fast-paced healthcare setting.

Duties

• Assist the Office Manager in overseeing daily clinic operations, including patient scheduling, billing, and administrative support.
• Supervise dental office staff, including receptionists, dental assistants, and billing personnel, fostering teamwork and high performance.
• Manage patient records using Electronic Health Record (EHR) systems such as Dentrix or eClinicalWorks, ensuring accuracy and confidentiality in compliance with HIPAA regulations.
• Support fiscal management activities by monitoring budgets, processing medical billing, and handling financial transactions with precision.
• Coordinate with healthcare providers to ensure adherence to health regulation policies and maintain accreditation standards such as JCAHO.
• Oversee human resources functions including staff scheduling, training, performance evaluations, and compliance with employment laws.
• Utilize practice management software to streamline patient management processes and improve overall clinic efficiency.
• Ensure compliance with healthcare policies related to HIPAA, managed care protocols, and medical records management.
• Assist in managing clinic inventory, procurement processes, and vendor relations to maintain smooth operations.

Requirements

• Proven experience in medical office management or healthcare practice administration within a dental or medical setting.
• Strong supervisory skills with experience managing teams in healthcare environments.
• Proficiency in EMR/EHR systems such as Dentrix, Eaglesoft, Epic or eClinicalWorks; familiarity with patient management software is essential.
• Knowledge of healthcare regulation policies including HIPAA compliance and JCAHO standards.
• Excellent organizational skills with the ability to handle multiple priorities efficiently.
• Solid understanding of fiscal management including budgeting, medical billing, and financial reporting.
• Effective managerial communication skills to coordinate between staff members and healthcare providers.
• Experience with medical terminology, medical records management, and electronic health records (EHR) systems.
• Ability to adapt quickly to new technology platforms such as Managed Care systems or utilization management tools.
• Prior experience in acute care or managed care environments is highly desirable.
• Strong customer service orientation combined with problem-solving skills to enhance patient satisfaction and operational effectiveness.

Join us as an Assistant Dental Office Manager where your leadership will directly impact the quality of patient care while advancing your career in healthcare management!

Pay: $25.00 - $32.00 per hour

Expected hours: 16.0 – 36.0 per week

Work Location: In person