Dental Office Manager

Urgent Dental Center & Family Dentistry (UDC)

Lead a Team. Make an Impact. Grow With Us!

At Urgent Dental Center & Family Dentistry, our mission is to provide urgent access to dental care, everywhere. We are looking for a motivated, organized, and results-driven Dental Office Manager to lead daily operations, develop a strong team, and ensure our patients receive exceptional care.

We are a fast-paced dental practice focused on urgent access, comprehensive treatment, and same-day care. The ideal candidate is a strong leader who can balance team development, patient experience, scheduling, and office performance while creating a positive and accountable work environment.

Responsibilities

• Oversee daily office operations to ensure efficiency and a positive patient experience.

• Lead, coach, and develop front office and clinical team members.

• Manage office scheduling, staffing, and labor costs to meet operational goals.

• Monitor key performance indicators, including production, collections, patient flow, and schedule utilization.

• Ensure the office supports UDC's same-day treatment philosophy and urgent access model.

• Assist with patient concerns and resolve issues professionally and effectively.

• Oversee patient scheduling, check-in/check-out processes, and administrative workflows.

• Ensure accurate documentation, insurance processes, and financial protocols are followed.

• Maintain compliance with OSHA, HIPAA, and company policies and procedures.

• Manage inventory, office supplies, and overall office organization.

• Communicate regularly with regional leadership regarding office performance, staffing, and operational needs.

• Foster a positive team culture built around accountability, teamwork, and our company values.

Qualifications

• Previous dental office management or dental leadership experience preferred.

• Strong leadership, communication, and problem-solving skills.

• Understanding of dental office operations, scheduling, insurance, and patient financial processes.

• Ability to manage multiple priorities in a fast-paced environment.

• Strong organizational skills and attention to detail.

• Ability to motivate, coach, and hold team members accountable.

• Proficiency with dental practice management software preferred.

• Dependable, adaptable, and solutions-oriented.

• Must be willing and able to work Saturdays when needed based on office scheduling and operational demands.

Why Join UDC?

• Supportive leadership and team-focused environment.

• Opportunities for professional growth and advancement.

• Hands-on training and ongoing development.

• Opportunity to make a meaningful impact on office performance and patient care.

• Be part of a growing organization that values strong leadership and teamwork.

Our Values

• Do What's Right – Lead with integrity, honesty, and transparency.

• Grow With Purpose – Continuously improve and develop.

• Express Gratitude – Build a culture of appreciation.

• Make It Happen – Take ownership, work together, and find solutions.

Ready to Lead and Make It Happen?

Apply today and become part of a team that is changing the way patients access dental care!