Dental Office Manager & Patient Coordinator

Our private dental practice in Lake Mary, FL is hiring an Office Manager & Patient Coordinator. You should be organized, good with technology, and enjoy working with people. This is a full-time role, and it's a clear path to becoming our full Office Manager, with mentorship and training along the way.

It's a great fit if you have at least 3 years of experience running a dental office or helping to run one, you know Eaglesoft well, and you're ready for the next step in your career. If you like solving problems, do well when the office is busy, and enjoy helping patients and coworkers, we'd love to hear from you.

What You'll Do

Office Operations

• Help run daily front-office operations so patients move through their visits smoothly
• Handle scheduling and check-in/check-out, and coordinate with the clinical team throughout the day
• Keep patient records, documentation and communication logs accurate
• Help keep the office compliant with HIPAA, OSHA and practice policies
• Be the person staff and patients come to with questions

Patient Coordination

• Give patients an excellent experience from their first call through the end of treatment
• Present treatment plans and costs clearly and confidently
• Schedule appointments and follow-ups, and reach out to patients who have unscheduled treatment
• Build trust with patients so more of them accept their treatment plans

Insurance & Billing

• Verify insurance benefits and eligibility, and keep patient accounts up to date
• Submit claims, follow up on claims that haven't been paid, and resolve denials
• Manage accounts receivable and post payments accurately
• Find missing or outdated insurance information and fix it quickly
• Talk with insurance companies and patients about balances

Leadership & Growth

• Work independently and take initiative
• Bring a solutions-focused approach to problems
• Help the team grow and suggest ways to make the office run better
• Get ready to step into the full Office Manager role

What We're Looking For

• 3+ years of experience running a dental office or helping to run one
• 2+ years of experience with Eaglesoft
• Skill with Microsoft 365 and comfort with modern office technology
• Strong communication skills and a warm, patient-centered manner
• Organized and detail-oriented, able to juggle several priorities at once
• A natural leader who works well on their own
• Motivated to grow into a management role

Pay & Benefits

• $24–$28 per hour, based on experience
• Quarterly bonus program based on goals
• 401(k)
• Paid time off
• Paid Legal holidays
• A real path to advancement into full management

Join Our Team

If you're ready to grow into a leadership role at a supportive, patient-focused practice, we'd like to meet you. Apply today!

Pay: $24.00 - $28.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Paid time off

Application Question(s):
*
Can you share an example of a time when your contribution made a meaningful difference to the workplace?

Experience:

• Dental office: 3 years (Required)

Work Location: In person