Dental Office Front Desk/ Patient Care Coordinator

Job Summary

We are seeking a dedicated and organized Dental Receptionist / Patient Care Coordinator to join our team. This is a start up still in its first year, so we are slowly growing. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks in a dental office. This role requires a friendly demeanor, strong communication skills, and a willingness to learn new dental software systems. We are a very patient forward, high quality care, no drama office.

Responsibilities

• Greet patients warmly and assist them with check-in and check-out processes.
• Schedule appointments and manage the dental office calendar efficiently.
• Handle patient inquiries and provide information about services offered.
• Maintain accurate patient records and files, ensuring confidentiality.
• Verify patient's insurance
• Present treatment plans to patients
• Process insurance claims and manage dental billing tasks as needed.
• Coordinate with dental staff to ensure smooth workflow and patient care.
• Handle administrative duties including answering phones, filing documents, and managing correspondence.
• Follow up with patient leads.

Skills

• Previous experience as a Dental Receptionist/ Patient care coordinator is required.
• Familiarity with dental billing processes is required.
• Proficient in using dental software systems like Oryx is a plus.
• Strong administrative skills.
• Excellent customer service skills with the ability to communicate effectively with patients and staff and manage upset patients.
• Attention to detail and ability to multitask in a busy environment.
• Cross training in assisting is a big plus to stay on long term.

We look forward to welcoming a new member to our team who is passionate about providing excellent patient care while ensuring the efficient operation of our dental practice.

Job Type: Part-time

Pay: $21.00 - $27.00 per hour

Benefits:

• Paid time off

Application Question(s):

• Do you have any cross training in dental assisting?
• Are you CPR certified or willing to become certified within the first 3 months of hiring?

Experience:

• Dental office: 1 year (Preferred)
• Insurance verification: 1 year (Preferred)

Ability to Commute:

• Elmhurst, IL 60126 (Required)

Work Location: In person