Dental Insurance Coordinator

Dental Insurance Coordinator – Join a Team That Actually Loves Coming to Work!

Gateway Dental Care | Gilbert, AZ

Pay: $20–$25 per hour (depending on experience)
Schedule: Monday–Friday | 7:00 AM–4:00 PM

Job Type: Full-Time
Location: Gilbert, Arizona | In-Person

We Love Great Smiles. We Love Great People. And We REALLY Love When Insurance Benefits Are Accurate!

Let's be real. Dental insurance can be complicated, confusing, and occasionally make you want to bang your head against your keyboard.

But if you're the kind of person who gets a little satisfaction from a perfectly completed insurance breakdown, knows your way around PPO fee schedules, and isn't afraid to pick up the phone and get answers from an insurance company... we might just be your people!

At Gateway Dental Care, we're building something special.

We're a growing, established dental practice in Gilbert with an incredible team, doctors who genuinely care about their patients, and a leadership team that believes work should be both rewarding AND fun.

Our vision is simple:

To become the most trusted dental organization in our community, where patients love their care, employees love their work, and everyone has the opportunity to thrive.

And yes, we actually mean it!

We're looking for a detail-oriented, organized, and motivated Dental Insurance Coordinator who takes pride in getting things right and wants to be part of a team that's constantly improving.

What You'll Be Doing

You'll be our go-to insurance expert, helping ensure our patients receive accurate benefit information and our practice stays on top of insurance contracts.

Your primary responsibilities will include:

Insurance Verification & Breakdowns

• Verify insurance eligibility and benefits for all scheduled patients.
• Complete thorough, accurate insurance breakdowns.
• Research plan limitations, frequencies, waiting periods, deductibles, and maximums.
• Keep insurance information updated in our practice management software.
• Help our team provide accurate treatment estimates to patients.

PPO Fee Schedule Management

• Maintain accurate insurance fee schedules in our practice management system.
• Update fee schedules when new contracts or reimbursement changes occur.
• Identify discrepancies between contracted fees and insurance payments.
• Help ensure our office receives the reimbursement we're entitled to.

Provider Credentialing

• Manage insurance credentialing for new and existing providers.
• Track applications, recredentialing deadlines, and participation status.
• Maintain accurate provider documentation and credentialing records.
• Follow up with insurance companies to keep applications moving.

Insurance Fee Negotiations

• Coordinate and submit biannual PPO fee increase requests.
• Track negotiations, reimbursement changes, and contract updates.
• Follow up with insurance carriers and maintain organized records.
• Help us continually improve our insurance reimbursement rates.

Who We're Looking For

We're not looking for someone who just wants to punch a clock.

We're looking for someone who takes ownership of their responsibilities, loves staying organized, and gets satisfaction from knowing their work makes a difference.

Our ideal candidate:

Has previous dental insurance experience, preferably with PPO plans.

Understands dental terminology, CDT codes, and insurance benefit structures.

Has experience with insurance verification and detailed benefit breakdowns.

Is familiar with dental practice management software (Dentrix experience is a plus!).

Is comfortable communicating with insurance companies and following up until issues are resolved.

Is incredibly organized and pays attention to the little details.

Can work independently while still being an awesome team player.

Brings a positive attitude, a sense of humor, and a willingness to learn.

Experience with provider credentialing, fee schedule management, and PPO negotiations is a BIG plus!

Why Gateway Dental Care?

Because life's too short to spend 40 hours a week somewhere you don't enjoy being.

We're serious about providing exceptional dentistry, but we don't believe that means we have to take ourselves too seriously.

Our team believes in six simple things:

Do what's right for people. Patients and teammates always come first.

Be accountable. Own your responsibilities and take pride in your work.

Care enough to be honest. Open communication makes us better.

Better, not perfect. We're always learning, growing, and improving.

Have fun! We work hard, celebrate wins, and genuinely enjoy each other.

Build relationships. Great dentistry starts with great relationships.

We're building a workplace where people feel valued, supported, and excited about what we're accomplishing together.

The Details

• Pay: $20–$25/hour, based on experience
• Position: Full-Time
• Schedule: Monday–Friday, 7:00 AM–4:00 PM
• Location: Gateway Dental Care – Gilbert, AZ
• Work Environment: Collaborative, fast-paced, positive, and focused on growth

Ready to Join Us?

If you're an insurance rockstar who loves organization, enjoys solving problems, and wants to work with a team that values your contributions, we want to meet you!

Apply today and tell us a little about yourself.

Bonus points if you can explain dental insurance benefits without making someone's eyes glaze over!

Gateway Dental Care – Where Patients Love Their Care, Employees Love Their Work, and Everyone Has the Opportunity to Thrive.

Pay: $20.00 - $25.00 per hour

Expected hours: No more than 40.0 per week

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person